Home Instead Penarth and Barry

We are proud to deliver high quality care in Penarth, Barry, Dinas Powys and surrounding areas, to keep those who want to stay in their own home, at home, for as long as possible.

6 Regents Court,
Nettlefold Road, Cardiff,
CF24 5JQ
02920 569483
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Why Home Instead Penarth and Barry?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Meet the team

  • Phil Batchelor

    Phil Batchelor

    Franchise Owner

    Phil owns the Cardiff office of Home Instead and has lived in Cardiff for many years. Phil is focused on the Cardiff office on becoming a centre of excellence for Alzheimer's & other dementia care.
  • Gemma Williams

    Gemma Williams

    Care Manager

    Gemma’s role is to ensure that the clients we support receive the highest quality service in a person-centred way that meets their needs and preferences. In her spare time Gemma cherishes spending time with her 3 boys and enjoying spending time at her caravan in the Gower.
  • Simon James

    Simon James

    Deputy Care Manager

    Simon joined Home Instead in July 2014 as a Care Professional and now is the Deputy Care Manager for Home Instead Cardiff. In his spare time he enjoys listening to music (Cheesy 80’s music especially) and spending time with his family.
  • Bethan Beadle-Jones

    Bethan Beadle-Jones

    Care Administrator

    Bethan joined the Home Instead team in August 2013. She had been a Care Professional for four years before starting a job in the office as an administrator to the Care Operations team in 2017.
  • Susan Lowen

    Susan Lowen

    HR Administrator

    Sue joined the Home Instead team in July 2015. Sue started as a Care Professional and progressed in the company from being a mentor, to a Senior Care Professional, and is now in the office as part of the HR Team doing administration.
  • Chrissy Darby

    Chrissy Darby

    Community Liaison Manger

    Chrissy has been with Home Instead since 2019. She runs and supports lots of great events for the older generation of Cardiff, Penarth and Barry.
  • Rory McGlennon

    Rory McGlennon

    Staff Scheduler

    Rory joined Home Instead in December 2022 as the Staff Scheduler. Rory has brought his experience as an Assistant Store Manager, over the past 8 years. He chose to join the Home Instead team because he likes the company and many of the values that it has.
  • Our Care Professionals

    Our Care Professionals

    -

    Our Care Professionals are the life line in our business and see our clients on a daily basis. They build up a relationship full of trust with the clients and provide some that interaction that they would not have otherwise.

Award-winning service you can rely on

Award certificate
Award certificate

Staying in your own home is important to you and us

Depending on the service that you are looking for, Home Instead Penarth and Barry has it covered. From Dementia Care to Live-In Care these are just a few of our specialities. Maybe you only require some home help in Sully, or companionship in Barry Island, we can also help you with that too. Why not give our friendly team in Penarth and Barry a call to see how we can help, for yourself or a loved one, today.

Your Local Office

Home Instead Penarth and Barry

The team here at Home Instead Penarth and Barry are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

6 Regents Court, Nettlefold Road, Cardiff, CF24 5JQ

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Get in touch today to
see how we can help

Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Home Care

    Home Care

    Daytime Care
    Overnight Care
    Personal Care
    Home Help & Housekeeping
    Companionship
    Respite Care

    Enquire Now
  • Specialist Care

    Specialist Care

    Dementia
    Parkinson’s
    Arthritis and Mobility

    Enquire Now
  • Live-In Care In Your Own Home

    Live-In Care In Your Own Home

    Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

    Enquire Now

Search for another Home Instead location

Staying in your own home is important to you and us

Depending on the service that you are looking for, Home Instead Penarth and Barry has it covered. From Dementia Care to Live-In Care these are just a few of our specialities. Maybe you only require some home help in Sully, or companionship in Barry Island, we can also help you with that too. Why not give our friendly team in Penarth and Barry a call to see how we can help, for yourself or a loved one, today.
A woman pours coffee for an elderly man sitting at a table, with colorful flowers and a chessboard nearby. - Home Instead
A woman in a purple sweater is reading a tablet at a table, with a coffee cup, magazine, and plate beside her. - Home Instead

I was so happy to see how my mother’s quality of life had improved due to the Home Instead team and their hard work.

John C, Son of Client

Two women gardening outdoors; one is standing holding a plant, and the other is kneeling beside pots and gardening tools. - Home Instead

The Care Professional who visits my father is friendly and extremely kind. She is happy to help in any way she can and my father enjoys her visits.

Nicola S, Daughter of Client

A person smiling while holding grocery bags and another person stands at an open door. - Home Instead

Great service. Happy to recommend. Has enabled my father to remain at home. Team are very caring and professional.

D.C, Son of Client

Two men, one elderly and one middle-aged, washing dishes together in a kitchen and smiling at each other. - Home Instead

Since we have been taken under the care of Home Instead life has improved. Our allocated carer is always on time and the 2 hours, twice a week, she spends with my husband have allowed me respite from caring.

Esme B, Wife of Client

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

Local advice & support

Become a Care Professional today

Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

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