Home Instead Sutton, Surrey

I would like to thank you and your carers for the support that you provided for my Dad whilst he was at home. My Dad grew very attached to all his carers and talks about them fondly and certainly misses the one to one relationship that he had with all of them. Thanks also for your regular telephone communication keeping me updated with developments.

Home Instead’s reliable service and superb, understanding caregivers enabled Dad to enjoy living at home for as long as possible. The records kept and phone calls were very helpful and useful. I was able to see changes is Dad’s abilities and adjust care accordingly. Dad is now in residential care and I was delighted when Sutton Home Instead agreed to continue with supporting Dad once a week. He is very lucky!

Mum has gone from being doubtful and sceptical about receiving care from outside of her family, to being very happy and satisfied with your service and she really looks forward to A’s visits. Thank you very much for your care and attention to detail with regard to Mum’s needs and I really appreciated your contact to keep me informed and updated in the early stages of “the match.”

H was marvellous! She worked well with Mum- my husband and I were impressed with how she hit the ground running so to speak. H even had Mum at Church before I got there on Sunday and she looked lovely! Thank you so much for getting the right person for Mum. It was so comforting to know that Mum was in good hands while D was away.