Home Instead North Lakes

The Office,
Mardale Road, Penrith,
CA11 9EH
01768 639986
Enquire about care

Why Home Instead North Lakes?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Meet the team

  • Sophie Mellor and Melissa Holliday
  • Louise Yates

    Louise Yates

    Group Operations Director/Registered Manager

    I oversee the whole operation of running Home Instead North Lakes, including the Care Professionals, Office Support Team, the Senior Leadership Team and a network of external contacts who help support our business and clients.
  • Rachel Sanders
  • Amanda Lancaster
  • Andrea Blude
  • Manon Wheatman

Award-winning service you can rely on

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Outstanding Home Care, Coming to North Lakes

Bringing Outstanding, trusted care to the North Lakes, covering Penrith, Appleby, Kirkby Stephen, and beyond. From companionship to dementia, complex, and palliative care, our trained Care Professionals deliver the service families across the South Lakes rate 10/10, and ranked Top 20 in the North West by homecare.co.uk.
We're also hiring caring, reliable Care Professionals, get in touch to find out more.
Town square with a tall clock tower, historic buildings, and a clear blue sky in the background. - Home Instead

Your Local Office

Home Instead North Lakes

The team here at Home Instead North Lakes are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

The Office, Mardale Road, Penrith, CA11 9EH

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Get in touch today to
see how we can help

Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Home Care

    Home Care

    Daytime Care
    Overnight Care
    Personal Care
    Home Help & Housekeeping
    Companionship
    Respite Care
    What is home care?
    What is a home care agency?
    What is moving and handling in Home Care?
    Help for family carers

    Enquire Now
  • Specialist Care

    Specialist Care

    Elderly learning disability support
    Disability & reablement support
    Disability care for older people at home
    Neurological
    Assisting you to rehabilitate at home
    Palliative
    Cancer
    Dementia
    Arthritis and Mobility
    Parkinson’s

    Enquire Now
  • Health & Complex Care

    Health & Complex Care

    Simple Wound Care
    Ventilator Care
    Catheter
    Stoma
    Gastrostomy Care
    Vital Signs Monitoring
    Diabetes Monitoring
    Nail Care
    What is a continuing healthcare checklist?
    Complex care management and care planning
    The benefits of complex care at home

    Enquire Now
  • Live-In Care In Your Own Home

    Live-In Care In Your Own Home

    Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

    Enquire Now

Search for another Home Instead location

Outstanding Home Care, Coming to North Lakes

Bringing Outstanding, trusted care to the North Lakes, covering Penrith, Appleby, Kirkby Stephen, and beyond. From companionship to dementia, complex, and palliative care, our trained Care Professionals deliver the service families across the South Lakes rate 10/10, and ranked Top 20 in the North West by homecare.co.uk.
We're also hiring caring, reliable Care Professionals, get in touch to find out more.
Town square with a tall clock tower, historic buildings, and a clear blue sky in the background. - Home Instead

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