Home Instead Newcastle under Lyme

From Barlaston to Audley, Baldwins Gate to Weston Coyney and everywhere in between we’re proud to serve the people of Newcastle & Stoke with expert at home care.

No 7 Fellgate Court,
Froghall, Newcastle under Lyme,
ST5 2UA
01782 622330
Enquire about care

Why Home Instead Newcastle under Lyme?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Meet the team

  • Nick Lamming

    Nick Lamming

    Franchise Owner

    Nick has spent his entire career working in the home care sector, starting as a CAREGiver with his family’s own Home Instead franchise, whilst he was still at university.
  • Sarah

    Sarah

    Care Manager

    Sarah has been working with us since 2019 and brings along a wealth of knowledge from her management position at Next. She manages the needs of clients and their ongoing care. Sarah thinks that supporting the clients and care professionals is adamant to our success.
  • Lisa

    Lisa

    Group Head of People

    Lisa returns as Group Head of People, bringing 12+ years’ HR experience across public and private sectors. She champions and supports our care professionals, believing that great care starts with looking after our people and a healthy work–life balance.
  • Sophie

    Sophie

    Deputy Care Manager

    Sophie has 18 years of experience in the care industry. She is responsible for dealing with day-to-day inquiries and supporting clients and our care professionals. She believes that continuity of care pros is paramount to the relationship-led care that we provide.
  • Kate

    Kate

    Care Co-ordinator

    Kate joined Home Instead in 2021 as a Care Professional, quickly embracing our values and standards. She progressed to Care Co-ordinator, where she communicates with clients and their families to ensure the highest quality of care and support is consistently delivered.
  • Mandy

    Mandy

    Care Administrator

    Mandy has been with us for more than 8 years. Her role involves supporting the care team and providing recruitment support, she is often the first point of contact for inquiries. Mandy believes that caring about smaller details helps us deliver the best model of care.
  • Dean

    Dean

    Scheduler

    Dean has over 16 years of experience within the care industry. He schedules visits for our clients while ensuring the highest quality of service and experience for our Care Pros. He is passionate about people maintaining their independence whilst living in their own homes.
  • Chelsea

    Chelsea

    Finance Officer

    Chelsea has a wealth of experience in all operations within the business. She oversees systems, finance, and recruiting our care pros. Chelsea is a firm believer in the Mum test, if it’s good enough for her Mum then it's good enough for us.
  • Sara

    Sara

    Community Engagement Officer

    Sara joined the office team in April 2023 having previously worked as a Care professional for Home Instead South Cheshire. Prior to joining the Home Instead team, Sara worked for many years in the hair and beauty industry, before working in a pharmacy during the pandemic.
  • Linda

    Linda

    Group Training Manager

    Linda joined Home Instead in May 2018, following a career in Brand Management within the private sector, developing and managing categories within a global, luxury, lifestyle Brands. Linda is also a qualified Angelic Reiki practitioner.

Helping you stay living comfortably at home.

There is a popular saying and belief that ‘home is where the heart’ is and at Home Instead Newcastle under Lyme & Stoke-on-Trent we truly believe that continuing to live at home in the place you know and love is the best solution for you.

Our local team of dedicated care professionals can support you to maintain independence at home with our bespoke, specialised range of home care services.
Female client with dog - Home Instead

Your Local Office

Home Instead Newcastle under Lyme

The team here at Home Instead Newcastle under Lyme are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

No 7 Fellgate Court, Froghall, Newcastle under Lyme, ST5 2UA

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see how we can help

Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Home Care

    Home Care

    Personal Care
    Home Help & Housekeeping
    Companionship
    Respite Care

    Enquire Now
  • Live-In Care In Your Own Home

    Live-In Care In Your Own Home

    Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

    Enquire Now

Search for another Home Instead location

Helping you stay living comfortably at home.

There is a popular saying and belief that ‘home is where the heart’ is and at Home Instead Newcastle under Lyme & Stoke-on-Trent we truly believe that continuing to live at home in the place you know and love is the best solution for you.

Our local team of dedicated care professionals can support you to maintain independence at home with our bespoke, specialised range of home care services.
Female client with dog - Home Instead
Five women in festive clothes hold decorated gift bags in a hospital corridor beside a sign for the Older Persons’ Unit. - Home Instead

The care team of Home Instead is excellent. All who have been in our home have been kind, caring and professional. We have peace of mind knowing that he is being well looked after by his team.

Ian, Son of client

Two women smiling at a table, both wearing green reindeer antler headbands at a festive indoor event.

The care provided to my mum was excellent throughout. From initial contact, the process was straight forward, and the appropriate level of care was decided. My mum really took to the carers, and although they were all good, she inevitably had one or two favourites who she looked forward to seeing.

D.G, Son of client

A group of people in festive holiday costumes, including Father Christmas and an elf, pose and smile in a corridor. - Home Instead

Since the Carers started, they have looked after mum wonderfully. There has been a marked improvement in her appetite and weight. They have given Mum someone to look forward to seeing each day. The family is relieved that someone is with her in the morning, at lunchtime and bedtime.

S.A, Son of client

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

Local advice & support

Become a Care Professional today

Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

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