Home Instead Chelmsford

Suite D, Alexandra House,
36a Church Street, Chelmsford,
CM2 7HY
01245 200780
Enquire about care

Why Home Instead Chelmsford?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Meet the team

  • Michel Sun-Wai

    Michel Sun-Wai

    Director

    Michel also works as an NHS Intensive Care and Anaesthesia Consultant. Michel supports the whole team to do the job they love. Owning the franchise since 2013, his vision has remained - To provide the best care to clients by the best team and Care Pros with ethics to match
  • Becky Cooper

    Becky Cooper

    Trainer

    Becky is our Dementia Ambassador & Dignity Champion. Her role as Trainer is to ensure all of our Care Professionals have the best training and support to be happy and confident in the care they deliver. Her passion is to help people stay at home, for as long as possible.
  • Stephen Chapman

    Stephen Chapman

    Recruiter

    Steve joined Home Instead Chelmsford as our Recruiter in 2022. Having cared for his late father, Steve wanted to give back and support the elderly Steve supports our Care Pro’s and organises events to bring everyone together, to show care can be fun and to dispel negativity
  • Jo Hill

    Jo Hill

    Compliance Officer

    Jo is our Compliance Officer, her role includes consultations and reviews. Jo enjoys building relationships with her clients and families. Jo likes knowing that she is making a difference to her clients, enabling them to stay independent in their own homes with our support.
  • Lisa Rout

    Lisa Rout

    Field Supervisor

    Lisa has worked in care since 1999 and joined Home Instead in 2017 as a Care Pro. Lisa has now progressed from Office Support to her current role as Field Supervisor where she carries out consultations and reviews to ensure up-to-date support is being delivered.
  • Yvette Henderson

    Yvette Henderson

    Office Support

    I was new to social care when I joined Home Instead as a Care Pro in 2022. I progressed to part-time Office Support in 2024 which means I can still see my clients as a Care Pro and support my colleagues in the office. I enjoy the balance and experiences that both roles bring
  • Anne Hood

    Anne Hood

    Scheduling Co-Ordinator

    Anne joined Home Instead in 2016 and has worked her way up from Admin Assistant to our Scheduling Co-ordinator. Anne’s ensures all our clients get the care they deserve to enable them to stay at home for as long as possible and to match them to their team of Care Pro's

Your local Chelmsford team

Essex Care Sector 2022, 'Team of the Year' winners, our Care Professionals and Office Team support people wishing to stay comfortably in their own homes. Our distinctive approach means that whether you are based in Chelmsford, Maldon, or Witham (and areas in between) we can ensure you or your loved one remain living comfortably at home.
Seven women smiling, holding a certificate and a trophy, with a balloon arch in the background. - Home Instead

Your Local Office

Home Instead Chelmsford

The team here at Home Instead Chelmsford are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

Suite D, Alexandra House, 36a Church Street, Chelmsford, CM2 7HY

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Get in touch today to
see how we can help

Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Specialist Care

    Specialist Care

    Palliative
    Dementia
    Parkinson’s
    Assisting you to rehabilitate at home

    Enquire Now
  • Home Care

    Home Care

    Daytime Care
    Personal Care
    Home Help & Housekeeping
    Companionship
    Respite Care

    Enquire Now
  • Live-In Care In Your Own Home

    Live-In Care In Your Own Home

    Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

    Enquire Now

Search for another Home Instead location

Your local Chelmsford team

Essex Care Sector 2022, 'Team of the Year' winners, our Care Professionals and Office Team support people wishing to stay comfortably in their own homes. Our distinctive approach means that whether you are based in Chelmsford, Maldon, or Witham (and areas in between) we can ensure you or your loved one remain living comfortably at home.
Seven women smiling, holding a certificate and a trophy, with a balloon arch in the background. - Home Instead
Client Testimonials

This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.

Eileen, Client

Client Testimonial

I am very happy with the support, care and kindness I receive from all the staff of Home Instead.

B.M, Client

Client testimonial

Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.

Steve, Client

Client Testimonial

Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.

Bridget, Client's Family

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

Local advice & support

Become a Care Professional today

Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

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