Home care in Northwich & Knutsford

Both myself and my brother are more than happy with Home Instead who seem to go above and beyond what is required. My mum seems happy with all the carers, who show love, care and compassion, and often mention on the app how she loves to sing, and the carers will sing along with her.

Always friendly and positive. On time and really caring with my mother. She looks forward to their arrival. They cover all action points, take care to detail all issues and promptly report daily activity on their app which is really useful as I live 200 miles away.

Home Instead (Northwich) began providing care for my mother in January. They matched her with a lovely care professional, and their relationship is developing well. The visits are companionship based, and the pair of them head out for coffee and lunch and run errands in the village. My mother has recently moved to the area, and the care pro has been a great help to me in sorting out the new house.
Really pleased. The team at the office are super-helpful and lovely too.

I can’t recommend the team at Home Instead highly enough, they are fantastic. Each person, whether that’s an office member or care professional, genuinely cares about my mum. They are respectful but still manage to get difficult tasks done. They have bent over backwards to accommodate everything I’ve asked of them. My mum has gone from absolutely not wanting anyone in the house, to welcoming everyone with a smile on her face. I love the fact that they don’t just rush in and out, but actually sit down with my mum, giving her companionship. I’m convinced that her dementia is not progressing as quickly as I’d feared because she now has so much good company. Thoroughly recommend.