Home Instead Newcastle upon Tyne

We endeavour to deliver excellent, quality care to our Clients through investing in our Care Professionals with Industry Leading Training. We are proud to help our community to live well at home.

14 Lansdowne Terrace,
Gosforth, Newcastle Upon Tyne,
NE3 1HN
0191 2135505
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Why Home Instead Newcastle upon Tyne?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Meet the team

  • Andrew Fullerton

    Andrew Fullerton

    Owner

    Hello, I am Andrew Fullerton, Owner of Home Instead Newcastle with my wife Cath. Our mission is to change the face of ageing in our local community.
  • Cath Fullerton

    Cath Fullerton

    Franchise Owner and Registered Care Manager

    Hi, I'm Cath Fullerton, Owner and Registered Manager at Home Instead Newcastle upon Tyne since 2012. Previously, I was a nurse in the NHS for 30 years. Our mission is to employ the best Care Professionals to care for our lovely clients and their families.
  • Sharon Hopper

    Sharon Hopper

    Operations Manager

    I’m Sharon, Operations Manager here and a Qualified Nurse Practioner. I am responsible for managing the day-to-day activities and committed to supporting Key Players and Care Professionals to ensure we continue to deliver an outstanding service to all our clients.
  • Emma Muckian

    Emma Muckian

    Trainer

    I am the Trainer here, ensuring our Care Professionals have all the up to date training they need to carry out their roles. I also network around the community to spread the word about Home Instead Newcastle Upon Tyne!
  • Claire Webber

    Claire Webber

    Care Coordinator

    I'm the Care Coordinator, I make sure all our clients are matched with Care Professionals and arrange all client visits. I work closely with Heads of Client and Care Professional Experience to ensure smooth running of the business.
  • Pam Gosman

    Pam Gosman

    Client Experience Manager

    I'm Pam, the Client Experience Manager here at Home Instead Newcastle Upon Tyne. This involves meeting clients to see what support we can provide to ensure they can live happily and safely in their own home. I also support our Care Professionals and Clients!
  • Mo Veracruz

    Mo Veracruz

    Field Supervisor

    My name is Mo, I joined Home Instead as a Care Professional in 2025, and I am thrilled to have recently stepped into the role of Field Supervisor.
  • Vicky Graham

    Vicky Graham

    Field Supervisor

    I'm a Field Supervisor at Home Instead and ensure that all our Care Professionals feel supported in their roles. I carry out support visits, client introductions and provide care to my wonderful clients!
  • Lorraine Nyathi

    Lorraine Nyathi

    Field Supervisor

    I am a Field Supervisor so I work in the office one day a week and care for my clients the rest of the week! I work on client introductions, support visits and make sure our Care Professionals feel supported in their roles.
  • Andrea Sisterson

    Andrea Sisterson

    Office Administrator

    My role as office administrator is to provide support to the team to ensure efficiency! When I am not at work, I love to spend time with my husband, two adult children and two grandchildren.
  • Jessica Hopper

    Jessica Hopper

    Marketing Assistant

    I'm Jessica and I run the social media pages for Home Instead Newcastle upon Tyne!

Award-winning service you can rely on

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Leading Home Care Provider in Newcastle upon Tyne

Home Instead Newcastle upon Tyne is owned and operated by Cath and Andrew Fullerton. Tailoring our care to the needs of each individual; we are proud to make a real difference to the quality of our Client's lives. Our trained team of compassionate Care Professionals provide expert quality care, supported by a dedicated team and industry leading training.
A younger woman and elderly woman sit smiling together on a bench in front of a bright green wall. - Home Instead

Your Local Office

Home Instead Newcastle upon Tyne

The team here at Home Instead Newcastle upon Tyne are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

14 Lansdowne Terrace, Gosforth, Newcastle Upon Tyne, NE3 1HN

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Get in touch today to
see how we can help

Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Home Care

    Home Care

    Personal Care
    Daytime Care
    Companionship
    Overnight Care
    Home Help & Housekeeping
    Respite Care

    Enquire Now
  • Specialist Care

    Specialist Care

    Palliative
    Dementia
    Arthritis and Mobility
    Parkinson’s
    Cancer
    Neurological
    Assisting you to rehabilitate at home

    Enquire Now
  • Live-In Care In Your Own Home

    Live-In Care In Your Own Home

    Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

    Enquire Now

Search for another Home Instead location

Leading Home Care Provider in Newcastle upon Tyne

Home Instead Newcastle upon Tyne is owned and operated by Cath and Andrew Fullerton. Tailoring our care to the needs of each individual; we are proud to make a real difference to the quality of our Client's lives. Our trained team of compassionate Care Professionals provide expert quality care, supported by a dedicated team and industry leading training.
A younger woman and elderly woman sit smiling together on a bench in front of a bright green wall. - Home Instead
Molly

Our Care Professional has transformed my mum’s life and she will often go that extra mile and what I consider to be above and beyond her role title and has shown great compassion for my parents. I have complete confidence in her ability and I would not hesitate to recommend both her and Home Instead as a provider of care.

Ian Dey (Son of Client)

Healthcare worker in a maroon polo shirt assists an elderly man in a brightly lit room while smiling and sharing a conversation. - Home Instead
We would like to thank Home Instead for helping us to support our mother. This support is ensuring that she can remain in her own home where she wants to be. The professional carers are patient, kind and thoughtful. The admin team are excellent – nothing is too much trouble, even when I get dates mixed up. Everything is done with a smile. Please pass on our sincere thanks to all the team members involved in caring for Mum. Gold stars all round!

SB (Daughter of Client)

A woman smiles at an elderly man while petting a dog, all sitting on a couch in a cozy room. - Home Instead

We have been using Home Instead for several years. The care has been excellent with very high standards. Alongside caring for my dad, they provided companionship. A big plus is that they have low turnover of staff so my dad sees familiar faces which is important. Communication is excellent and frequent.

Christopher M (Son of Client)

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

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