Home care in Liverpool Central and North

Name: Home Instead Liverpool Central and North
Address: Office 11, 3 Clock Tower Park, Liverpool, North West, L10 1LD, England
Telephone: 0151 526 1225

Whether you need care, or can provide care, call us today on 0151 526 1225.

Enquire about care

Rated Outstanding by the CQC!

Achieving an Outstanding rating from the CQC is not easy. Our highly skilled and knowledgeable team works day in, day out, to ensure we provide outstanding service to our clients throughout North Liverpool and South Sefton. Call us to discuss your care needs and to find out how we can help you.

A woman smiling and petting a small brown dog while sitting next to an elderly man indoors. - Home Instead

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Home Care
What is home care?

Companionship

Daytime Care

Home Help & Housekeeping

Overnight Care

Personal Care

Respite Care

Sitting services for older adults
Paying for care: who pays what?
Specialist Care
Dementia

Arthritis and Mobility

Palliative
Health & Complex Care
Nail Care

Meet the MAR chart: how carers record medication
Live-In Care In Your Own Home
Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

Meet the team

Richard Danby-Platt
Care Manager
Richy joined Home Instead in May 2024 as a Care Professional, and was promoted to our Client Experience team a few months later. Richy progressed to become a trainer and is now our Care Manager on a path to securing Registration.
Richard Danby-Platt
Care Manager
Caroline Moreland
Care Coordinator
Caroline brings more than 20 years of care scheduling experience to our office. She is supremely knowledgeable about the day-to-day operations of a home care business and ensures that our clients receive the highest quality service.
Caroline Moreland
Care Coordinator
Chanice McKenna
People Experience Manager
Chanice joined our team in October 2024, bringing with her 11 years of customer service skills and 4 years of experience in business operations. Chanice ensures seamless day-to-day operations while fostering a positive environment for both our Clients and Care Professionals
Chanice McKenna
People Experience Manager
Antonia Delahunt
Community Engagement Officer
Antonia joined our team in May 2025, Antonia brings a strong background in event coordination, stakeholder engagement, and inclusive programme support, with a genuine commitment to building positive, participatory community relationships.
Antonia Delahunt
Community Engagement Officer
Janiya Familara
Recruiter
Jan is our recruitment specialist with more than 5 years experience and an in-depth knowledge in candidate sourcing.
Janiya Familara
Recruiter
Caitlin Jackson
Senior Care Professional
Caitlin joined our Team in January 2024 as a Care Professional and is now one of our Senior Care Professionals. Caitlin has worked in the care industry for over 5 years, and she enjoys providing our wonderful Care Professionals with fantastic support.
Caitlin Jackson
Senior Care Professional
Andrea Siegner
Senior Care Professional
Andrea has worked for Home Instead for 7 years, starting as a Care Professional and is now our Senior Care Professional for Crosby! Andrea loves providing outstanding care to our lovely clients and fantastic support to our wonderful Care Professionals.
Andrea Siegner
Senior Care Professional

An older woman and a younger woman smiling together outdoors on a sunny day. - Home Instead

Meet our wonderful Client Anne and fantastic Care Pro, Bev.

Anne has been a client of ours since March and Bev has been a part of Anne’s Team since Day 1. Over the past few months, their professional relationship has blossomed into a genuine friendship, all while supporting Anne on her journey to regain independence during recovery.

Anne says: ” I have no hesitation in writing my huge gratitude to Home Instead. The standard of love that I have received has been fantastic. I have been safe and secure at home. The carer’s presence both day and night has made the last few weeks possible to a make a start to the recovery process”.

Anne, Client

Two women sitting at an outdoor table with pastries and iced coffee, smiling in the sunshine. - Home Instead

I wanted to take a moment to share my experience with Home Instead. First and foremost, they are incredibly kind, caring, and compassionate. From the very beginning, they made my mum feel safe and comfortable which has meant the world to us.

What really sets them apart is the personal touch they provide. They created a customised care package that feels warm and tailored just for her. It’s not just about the basic care; they truly go above and beyond. They take my mum out for coffee, enjoy walks together, and even organise fun day trips. It’s heartwarming to see her so happy and engaged!

I can’t recommend Home Instead enough! I’m extremely happy with their services and grateful for the wonderful care they provide.

Sarah, Daughter of Client

Two women smiling together indoors, one standing and one sitting near a window with patterned glass. - Home Instead

Meet our lovely client, Gail, and amazing Care Professional, Andrea!

Gail has been a client of Home Instead LCN coming up to 4 years now, and Andrea has been by her side since the very beginning. Over the past 4 years, Gail and Andrea have built a beautiful relationship, built on trust love and care.

Gail says:

“Home Instead has been a lifeline to me for the past few years, the relationships I have with my Care Professional are fantastic.

My call times suit my lifestyle; my Care Professional’s really focus on person-centred care and treat me with respect at all times.

My main Care Professional, Andrea who attends to me 5 days a week twice a day, knows me inside and out, even on my off days she knows exactly what to do without me even having to ask.

All my Care Professional’s go above and beyond, they are all my lifeline, and I would recommend Home Instead to anyone who needs care”.

Gail, Client.

Hanging shiny pink hearts with a blurred background of red and purple hearts in various sizes. - Home Instead

Pauline says that she feels very uncomfortable when it comes to getting help with any personal care and her carer Elaine makes her feel safe, dignified and at ease. Pauline said that Elaine never fails to make her laugh!

Pauline, client

A pink flower with green leaves on a textured background with a sticker that reads "You are amazing. - Home Instead

All of the carers are so caring and compassionate not just with Dad but with Mum as well. My mum would be lost without them and Dad is very comfortable with them which is the most important thing. So a massive thanks to the all the team.

Donna, daughter of a client

A peach carnation placed on two envelope, one peach and one light pink, on a light background. - Home Instead

I would like it noted that I am very pleased with Angela for the excellent care that I receive from her. I am grateful for this. Although, Angela has been my carer for many years, I do not take this for granted.

William, Client

Heart-shaped arrangement of colorful flower petals on top of botanical illustrations and pages from books. - Home Instead

It is such a pleasure to be able to work with an accommodating care provider to enable us to provide the best care, and we feel that the work we did together today provided the best outcome for our patient/your client.

North West Ambulance Service

A hand holding a pink flower with water droplets against a blurred background. - Home Instead

Home Instead have made such a positive difference in my dads quality of life, we’d truly be lost without them. All of the carers are so professional and friendly. Nothing is too much for them and they are also a constant support for my mum too… I have complete trust in this company with everyone from the carers to the office staff making our lives better each day. Truly the definition of a five star service.

Neil, Son of a Client

Red carnations emerging from the top of an open brown envelope on a white background. - Home Instead

Dad has loved being cared for by your wonderful carers and will really miss them. Who would have thought he would develop such a bromance with Emmanuel and he always talks about his lovely ‘ladies’ in our daily call… I wouldn’t hesitate to recommend Home Instead for the excellent care you provide.

Tracy, Daughter of a Client

Close-up of pink cosmos flowers blooming in a field with a soft, blurred background. - Home Instead

I would like to take this opportunity to thank you and all the carers who helped to look after my Mum while she was at home. The quality of care she received was outstanding. My Mum was shown kindness, consideration and dignity by everyone at Home Instead, from the initial assessment with Sarah, to the staff who cared for her in her home. Many thanks to you all.

Liz, Daughter of a Client

Hands holding a heart-shaped bouquet of colorful flowers on a pink background, with ladybugs nearby. - Home Instead

We are more than happy with the service provided by Home Instead, this is predominantly due to the excellent Caregivers Pam and Margaret. We cannot praise them enough, they are equal in commitment, they provide a high standard of care and physical and emotional support to mum and we are both very grateful for that.

Walton Clients

An open envelope with pink flowers and petals, next to a card featuring a pink ribbon, on a white background. - Home Instead

It is very good. It’s special care that you’re getting. I have some spare money so I spend it on myself! When you weigh it up for the services you are getting I can’t fault it. I’m never going in a home. I couldn’t stand that.

Dorothy, Client

Liverpool Central and North

Office 11, 3 Clock Tower Park,
Longmoor Lane, Fazakerley, Liverpool,
L10 1LD

Click to call

Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Liverpool, Bootle, Crosby, Islington, Kensington, Maghull, Thornton, Litherland, Anfield, Kirkdale, Tuebrook, Hillhouse, Lydiate, Seaforth, Orrell Park, Walton, Waddicar, Blundellsands, Great Crosby, Hightown, Edge Hill, Everton, Brighton le Sands, Kennessee Green, Haskayne, Ince Blundell, Aintree, Barton, Buckley Hill, Sefton, Melling, Downholland Cross, Little Crosby, Great Altcar, Lunt, Melling Mount, Ford, Vauxhall, Waterloo, Homer Green, Netherton, North End, Downholland, Clieves Hills, Sefton Town, Windles Green, Lady Green

If your town doesn't appear above please check the postcodes below to see if we cover your area.

Postcodes we cover: L1 2, L6 9, L31 0, L10 8, L1 1, L22 1, L20 6, L21 3, L3 7, L2 6, L30 1, L7 8, L30 6, L31 5, L5 5, L20 3, L4 6, L6 7, L7 1, L6 3, L5 9, L30 7, L30 9, L9 8, L5 1, L22 4, L30 2, L9 2, L3 4, L2 3, L6 0, L1 0, L1 3, L4 1, L10 6, L2 1, L5 7, L31 3, L5 3, L38 0, L38 1, L21 4, L30 5, L69 3, L3 9, L4 7, L10 3, L20 2, L9 0, L29 3, L29 1, L29 5, L7 5, L4 0, L2 2, L10 4, L2 0, L10 5, L7 7, L5 8, L3 3, L22 3, L4 3, L4 2, L7 3, L1 4, L30 3, L7 2, L9 7, L10 0, L20 9, L3 8, L30 0, L30 4, L10 9, L10 1, L3 2, L21 6, L2 4, L6 4, L20 1, L6 8, L23 3, L5 2, L7 9, L21 2, L2 7, L31 7, L29 9, L1 6, L29 8, L38 5, L21 5, L38 6, L38 3, L10 2, L22 8, L3 1, L5 6, L23 2, L38 9, L22 6, L31 8, L29 6, L30 8, L20 7, L37 5, L1 5, L22 0, L21 7, L23 5, L37 9, L69 7, L2 9, L23 7, L23 9, L22 5, L31 9, L10 7, L22 2, L38 7, L5 4, L3 0, L6 6, L29 7, L4 9, L2 5, L21 0, L4 8, L9 4, L7 0, L22 7, L21 1, L23 8, L23 6, L21 9, L23 1, L1 7, L22 9, L23 0, L2 8, L20 5, L9 3, L5 0, L1 9, L9 5, L6 2, L1 8, L9 9, L31 6, L6 1, L6 5, L4 4, L31 2, L4 5, L39 7, L20 4, L21 8, L20 8, L3 5, L9 1, L3 6, L23 4, L31 1, L20 0, L31 4