CQC Outstanding Rating

We are absolutely delighted to announce that Home Instead Frodsham/Runcorn/Widnes has achieved the highest rating of overall OUTSTANDING in our recent CQC Inspection.

Currently, just 3% of home care companies are rated as outstanding, so the award is a real accolade and testament to the service provided by our wonderful Team of CAREGivers.

In their findings, they reported that ‘People received exceptionally personalised care and support specific to their needs and lifestyle choices’ and that Home Instead ‘put people at the heart of the service.’ There can be no higher praise than the observation made by the CQC inspectors that ‘people were treated with dignity and respect and felt the service was caring’.