Anita and Neena Patel - Owners and Directors
We are the proud owners of Home Instead Senior Care Cuffley, Cheshunt & Harlow. We feel privileged to be part of such a remarkable network of people who share the same passion and commitment as we do to changing the face of ageing. We strongly believe that as a community it is important to plan for, embrace and view ageing positively as the next chapter.
The most rewarding aspect of our day-to-day roles is getting to know and understand the needs of our local community and seeing the impact we make in the lives of our clients by enabling them to feel empowered and live happy and fulfilled lives in their own homes. We love meeting our clients, hearing about their unique life stories and putting in place a support network to enable them to lead exactly the kind of lives they want to lead.
We understand that finding the highest quality care that is consistent and tailored to your needs can be a challenge. It is something we personally struggled to find when our family was looking for the right care solutions for our grandmother some years ago. This has inspired us to provide the highest quality care possible, whilst at the same time being flexible to each person’s individual needs and desires. This is the type of care that we wished was available when our grandmother most needed it.
As sisters, we understand the importance of family values and working with our clients to achieve their wishes and the wishes of their family. Neena is mum to a two year old son. In her spare time she enjoys cooking, reading and attending events in the local community. In her spare time Anita enjoys mentoring, travelling, keeping fit and trying out new healthy recipes. Prior to setting-up Home Instead Senior Care, Neena was an employment lawyer for over 10 years helping clients from all walks of life to find positive solutions to complex and often even life-changing situations. Anita worked in the financial services industry.
Dejalmo Junior - Registered Care Manager
Hello. I'm Dejalmo (known as Junior).
After a career that spanned law and retail, I decided to move into the care industry. This was inspired by first hand experience of how important this service is, both to the individuals and those around them.
Like most, I started this journey as a care worker. During my time, I've seen and learnt about the nuances in quality home care. In particular, nuances in customer service, sales, management and training. We are responsible for providing considerate and compassionate services to our clients. One of my key responsibilities is to create and support a strong team of CAREGivers.
I've joined Home Instead to work with Anita and Neena because I believe we can provide a unique and differentiated service for residents in the local area.
Our CAREGivers - the 'Heart' of our service!
Our wonderful CAREGivers are specially selected on the basis of their personalities. Kindness, empathy, reliability and a genuine interest in other people are all key attributes that we look for.
After completing an initial three days of award-winning training with us, to ensure that they have the skills they need, they are hand-picked for each of our clients. We match them based on interests and background to ensure that quality relationships can be built.
Our CAREGivers receive ongoing specialist training, mentoring and support to ensure that they always deliver the very best care. They don’t wear uniforms – just a Home Instead ID badge – and a lovely smile!
If you would like one of our team to help you or a loved one, or if you would like to find out about joining the team, please get in touch with us on 01707 828 010