About Us

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Home Instead Senior Care Cardiff has been operating since September 2009. We are a multi- award winning care provider, and winners of the top prize "The Spirit of Care" at the Wales Care Awards 2012. The business was set up by a local man, Philip Batchelor, who previously had worked as a Director and Managing Director of large food manufacturing companies. Philip's wife, Kate, joined the business in 2014, after a senior career in teaching, and is committed to achieving excellence for our clients and to making us the local "employer of choice" . We are proud to provide high quality home care for over 150 older people in Cardiff, Penarth, Barry & surrounding areas.

Philip has very personal reasons for leading Home Instead's Cardiff & Vale office :

"My father, James, was diagnosed with terminal cancer and we were unable to find a high quality, reliable, home care service that would recognise dad's humanity and treat him with the respect that he deserved. My brother, Iain, was able to take compassionate leave from his employer to help my dad, but we would have loved to have found a special care service like Home Instead to support us. Our approach really enhances our clients' quality of life every day and I'm immensely proud of our team".

Philip met Trevor Brocklebank, the Founder of Home Instead UK, at a national franchise exhibition and found the company’s vision to “change the face of ageing” truly inspirational. Philip was sure that Home Instead Senior Care specialised in the kind of high quality care that had previously been missing. Outside of work, Philip is active in his local community including as: Chairman of the Penarth Dementia Friendly Steering Group and a member of The Rotary Club of Cardiff Bay.

The Cardiff Home Instead Senior Care Office is part of a global network of more than 1,000 locally owned and operated offices. We are thrilled to be spreading the Home Instead brand of person-centred home care to people in Cardiff, Penarth, Barry & Dinas Powys.

Pictured below, photos of James, Iain & Philip Batchelor . We especially like the black & white photo of James channeling his "inner Rat Pack" with his pals - he's the handsome chap on the right!


Dad with Iain & Philip
Dad with his pals back in the day
Dad with Iain