Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
Phil owns the Cardiff office of Home Instead and has lived in Cardiff for many years.
Phil is focused on the Cardiff office on becoming a centre of excellence for Alzheimer's & other dementia care.
Phil Batchelor
Franchise Owner
Gemma’s role is to ensure that the clients we support receive the highest quality service in a person-centred way that meets their needs and preferences.
In her spare time Gemma cherishes spending time with her 3 boys and enjoying spending time at her caravan in the Gower.
Gemma Williams
Care Manager
Simon joined Home Instead in July 2014 as a Care Professional and now is the Deputy Care Manager for Home Instead Cardiff.
In his spare time he enjoys listening to music (Cheesy 80’s music especially) and spending time with his family.
Simon James
Deputy Care Manager
Kate joined the Home Instead team in December 2013 and is the Training Officer for Home Instead Cardiff.
In her spare time Kate enjoys baking, travelling and spending time with her family/friends.
Kate Crookes
Training Co-Ordinator
Sue joined the Home Instead team in July 2015. Sue started as a Care Professional and progressed in the company from being a mentor, to a Senior Care Professional, and is now in the office as part of the HR Team doing administration.
Susan Lowen
HR Administrator
Bethan joined the Home Instead team in August 2013. She had been a Care Professional for four years before starting a job in the office as an administrator to the Care Operations team in 2017.
Bethan Beadle-Jones
Care Operations Administrator
Chrissy has been with Home Instead since 2019. She runs and supports lots of great events for the older generation of Cardiff, Penarth and Barry.
Chrissy Darby
Community Liaison Manger
Rory joined Home Instead in December 2022 as the Staff Scheduler. Rory has brought his experience as an Assistant Store Manager, over the past 8 years. He chose to join the Home Instead team because he likes the company and many of the values that it has.
Rory McGlennon
Staff Scheduler
Our Care Professionals are the life line in our business and see our clients on a daily basis.
They build up a relationship full of trust with the clients and provide some that interaction that they would not have otherwise.
Our Care Professionals
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Our office provides care for people at home in the following areas.
Cardiff, Trowbridge, Roath, Cathays, Llanrumney, Penylan, St Mellons, Canton, Llanedeyrn, Rumney, Pentwyn, Maindy, Llandaff, Rhiwbina, Llandaff North, Gabalfa, Pontprennau, Radyr, Adamsdown, Lisvane, Pontcanna, Fairwater, Morganstown, Marshfield, Pantmawr, Castleton, Llanishen, Heath, Cyncoed, Coryton, Thornhill, Birchgrove, Whitchurch, Rhiwbina Village, Plasnewydd, Civic Centre, Peterstone Wentlooge, Michaelston-y-Vedw, Lower Michaelston
If your town doesn't appear above please check the postcodes below
to see if we cover your area.
CF3 5, CF24 0, CF3 4, CF3 6, CF14 2, CF3 3, CF14 5, CF23 8, CF14 7, CF14 9, CF10 2, CF23 9, CF24 1, CF14 6, CF10 3, CF23 7, CF24 4, CF15 8, CF11 9, CF5 3, CF14 4, CF23 6, CF5 2, CF14 3, CF14 0, CF14 1, CF23 5, CF24 3, CF3 1, CF3 0, CF3 2
Forget Me Not Chorus Brings Music And Movement To Whitchurch Dementia Cafe
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Wellbeing Day In Llanishen
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Fancy Footwork At Whitchurch Memory Café
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NHS Seeks Feedback For Menopause Service Development
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Menopause Specialist GP Comes To Rhiwbina MenoPals
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Music Fun At Whitchurch Memory Café
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see how we can help