Home care in Bristol North

Our dedicated Care Professionals provide Outstanding care and support to adults across North Bristol, to help them lead fulfilled lives in the safe and familiar surroundings of their own home.

Enquire about care

Unrushed, relationship-focused care in your own home.

We're proud to be part of the North Bristol community, and since opening in 2015 have supported over 800 home care clients. Our consistent, relationship-focused approach gives clients and their care team meaningful time together.

From our offices in Westbury-on-Trym and Downend, we offer CQC Outstanding home care in Bishopston, Filton, Frenchay, Henleaze, Mangotsfield, Redland, Stoke Bishop, Stoke Gifford, Winterbourne and surrounds.

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Home Care
Daytime Care

Overnight Care

Personal Care

Home Help & Housekeeping

Companionship

Respite Care
Specialist Care
Palliative

Dementia

Arthritis and Mobility

Parkinson’s

Cancer

Assisting you to rehabilitate at home

Neurological
Health & Complex Care
Vital Signs Monitoring

Gastrostomy Care

Stoma

Catheter

Ventilator Care
Live-In Care In Your Own Home
Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

Meet the team

Andrew Wood
Owner & Director
Andrew works in the background, being an advocate for clients, client family members and our Care Professionals. Andrew’s Dad is 96 and his Mum, at 89 and living with dementia, he knows what he’d want for them!
Andrew Wood
Owner & Director
Rachel James
General Manager
I joined Home Instead in September 2023, having worked in People & Team Management for many years. My role is to lead and support our fabulous Care Professionals and Key Player teams who are focused on delivering outstanding care. It's an absolute pleasure to work with them.
Rachel James
General Manager
Anne-Marie Clark
Registered Care Manager
Hi I'm Anne-Marie, I joined Home Instead in 2018 and felt at home working alongside those who share the same values as mine. I am honoured to take on the role of Registered Care Manager and to continue to deliver outstanding care to our clients and their families.
Anne-Marie Clark
Registered Care Manager
Phebe Mullis
Client Supervisor
Hi, I’m Phebe, a new Client Supervisor with a healthcare background. I’m passionate about safe, person-centred care and helping people stay independent at home. I love learning, cats and K‑pop, and I’m excited to join the team—please say hello!
Phebe Mullis
Client Supervisor
Claire Kemp
Live In Care Manager
Hi I’m Claire, I joined Home Instead in June 2024 as a Live In Care Manager, having worked in various roles in the sector for 30 years. My passion is enabling clients to live the lives they want, in their own homes, supported by outstanding care 24 hours a day
Claire Kemp
Live In Care Manager
Sarah Parsons
Live In Care Manager
I joined Home Instead in June 2024 as a Live In Care Manager and have worked in the care sector for over 15 years. My passion is to enable clients to have outstanding care in their own home 24 hours a day. I love working with a great team of compassionate people
Sarah Parsons
Live In Care Manager
Kerrie Wootten
Live In Care Supervisor
Kerrie joined the rapidly-expanding Live In team in February 2025, supporting Clients and Care Pro
Kerrie Wootten
Live In Care Supervisor
Stacy Terry
Live In Care Supervisor
Hi, I’m Stacy and I’m delighted to be joining the team. I have over 10 years’ experience in domiciliary care and a strong passion for safe moving and handling. I’m excited to support and guide new carers in my supervisor/trainer role—please say hi!
Stacy Terry
Live In Care Supervisor
Liz Hegarty
Recruitment Manager
I joined Home Instead in 2017, having worked in Design and Public Relations for 25 years. My role focuses on recruiting our wonderful team of Care Professionals who are committed to delivering outstanding care. It's an absolute pleasure to know them all.
Liz Hegarty
Recruitment Manager
Emily Lewis
Finance and Scheduling Support Officer
I joined Home Instead in 2019 as a Care Professional and then joined the office team in 2022. I support both the care coordinators with scheduling and the finance team with payroll. Outside of the office I'm kept busy looking after my gorgeous and energetic young son.
Emily Lewis
Finance and Scheduling Support Officer
Nicole Boothway
Care Professional Supervisor
I joined Home Instead as a Care Professional in 2017 in Weston‑super‑Mare before moving into training. When I relocated to Bristol, I was delighted to return. My role now focuses on training and supporting our fantastic group of Care Professionals.
Nicole Boothway
Care Professional Supervisor
Jan Fishlock
Supervisor
I joined Home Instead in 2020 as a Care Professional after a career in the Education sector. I love working in the care sector and truly making a difference to people. Just when I thought retirement was an option, Home Instead made me realise I still have lots to offer.
Jan Fishlock
Supervisor

I have nothing but praise for the service Home Instead provided for Mum. The carers chosen were ideally matched to her needs.

I have no hesitation in recommending Home Instead to anyone looking for care.

Mr B, Client's son

It was obvious that for each carer, looking after Mum was a labour of love and she looked forward to their visits and regarded them as friends. The care and kindness shown by all the carers was so helpful and welcome.

Mr J, Client's son

Our carers are sensitive and helpful, with imaginative and good memories for the daily routines we have established. They give us both great kindness and support, and for myself, strength to get through some difficult days and times.

Mrs M, Client

We have been using Home Instead for about four years and they have been nothing but brilliant. They have been caring for both my parents in a variety of ways, and have always been happy to adapt to the ever-changing needs they have asked for.

Nicky, Client's daughter

Every one of the carers who looked after Mum was absolutely marvellous with her, looking after her care needs – both mental and physical. The experience they exhibited in looking after an elderly person needing care was invaluable.

Dennis, Client's son

Mum had initially been worried about having anyone to care for her, but she quickly came to enjoy their visits and company.

Colin, Client's son

Bristol North

33 Southmead Road,
Henleaze, Bristol,
BS10 5DW

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Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Bradley Stoke, Fishponds, Southmead, Filton, Patchway, Bishopston, Horfield, Henleaze, Shirehampton, Brentry, Stoke Bishop, Lawrence Weston, Mangotsfield, Lockleaze, Stoke Gifford, Montpelier, Emersons Green, Westbury on Trym, Ashley Down, Sea Mills, Frenchay, Stoke Park, Coombe Dingle, Westbury Park, Avonmouth, Pucklechurch, Sneyd Park, Harry Stoke, Blackhorse, Northville, Little Stoke, Staple Hill, Winterbourne, Hallen, Kingsdown, Parkfield, Siston, Cotham, Henbury, Stapleton, Compton Greenfield, Lyde Green, Moorend, Redland, Downend, Vinney Green, St Andrew's, Charlton Hayes, Catbrain, Winterbourne Down, Kendleshire, Ivory Hill, Cherry Orchards, Bury Hill, Blaise Hamlet, Highbrook Park, Branson Court, Bailey's Court Neighbourhood Centre

If your town doesn't appear above please check the postcodes below to see if we cover your area.

Postcodes we cover: BS6 5, BS6 6, BS6 7, BS7 0, BS7 8, BS7 9, BS9 1, BS9 2, BS9 3, BS9 4, BS10 5, BS10 6, BS10 7, BS11 0, BS11 8, BS11 9, BS16 1, BS16 2, BS16 5, BS16 6, BS16 7, BS16 9, BS32 0, BS32 8, BS32 9, BS34 4, BS34 5, BS34 6, BS34 7, BS34 8, BS36 1, BS8 1, BS8 2, BS8 4, BS16 3, BS16 4