“ Our carer is very reliable. Always friendly and helpful. Also flexible with dates at short notice. ’’

Mrs Emma Muncaster

Care givers are superb, very well matched. Always thinking of things to do and places to go. Very
knowledgeable about dementia.

Mr & Mrs P

I have been meaning to write to you as I know you are aware of the traumatic events that happened to us a couple of weeks ago, actually Friday 13th when Mr P went walkabouts.

I was doing some jobs upstairs and when I came down I couldn't find Mr P anywhere. He tends to go looking for me if if he can't see me around. After checking the hourse a few times I went outside to look for him and a neighbour said she saw him walking down the road looking down driveways as if he were looking for me.

After rushing up and down the area in panic, I phoned Home Instead. Shortly after one of the CAREGivers, who was on her day off, didn't hesitate to come with her family, phoned the police and started to get things organised because I wasn't in a fit state to think things through. She then drove around looking for him as did a neighbour. The police were incredible, scrambling the police helicopter and found Mr P two hours later sitting on a wall, suffering from hypothermia and had difficulty in breathing because of his asthma and was unable to get home.

Another CAREGiver also came along with my friend and everyone was so incredibly supportive.

I cannot express my internal thanks to the CAREGivers for their quick thinking. I am so glad I chose Home Instead Senior Care who have been amazing in their help since first coming here and I am immensely grateful to everyone.

Thank you very much.

Mr and Mrs P

Daughter of Mr B

Thank you so much for Home Instead's superior quality service during the week we were away on holiday. Please pass on our thanks to the two CAREGivers for looking after my dad so well. I will certainly recommend your company, and hope to see you again- Daughter of Mr B

Mrs. W Bedford

'I am abolsutely delighted and so relieved to find a wonderful care package for my husband. Everyone is so knowledgeable, understanding and caring, and I find we have tremendous support. Not only is it a relief to see the same cheery person who arrives punctual each time, but I also look forward to someone who oviously knows what we are going through. We feel we are having a visit from a 'friend'! Thank you for providing such a first class package. I am so grateful'

Mrs A.K Turvey

Thank you so much for all that you do. I am so very grateful and for the way you speak and treat me too. It is truly wonderful and I'm so glad to have Lorraine as my carer and very lucky too.

Mr and Mrs T. Bromham

We have been very pleased with all the help we have had from Home Instead and we would not hesitate from recommending them to anyone.

Mr M. Bedford

My 79 year old Mother, who has lost much of her agency through Dementia is normally looked after by her neighbour and myself.

When her neighbour went on holiday recently, I engaged the services of Home Instead Senior Care.

It was a pleasant surprise at how well it went....my Mother was well affected by the ladies who cared for her.

CAREGiver and elderly lady laughing together in the kitchen
Elderly male drinking tea and chatting with CAREgiver