Home Instead Southport & Formby

From Southport to Formby and everywhere in-between, we're proud to serve our local community with expert home care.

Hawthorn House,
63 Scarisbrick New Road, Southport,
PR8 6PA
01704 547938
Enquire about care

Why Home Instead Southport & Formby?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Meet the team

  • Anthea Pilkington

    Anthea Pilkington

    Franchise Owner

    Anthea has worked in social care her whole working life. She is proud that the care provided is enhancing peoples lives, and has always used the Mum test! Why would we provide a service that isn't good enough for our loved ones?
  • Irene Hough

    Irene Hough

    Franchise Owner

    Irene joined Home Instead after experiencing poor care standards for her mother. she wanted to deliver the kind of care we all want for our loved ones.  Irene is proud that our service can make a real difference to people’s lives and emotional well being.    
  • Leanne Stubbs

    Leanne Stubbs

    Operations Manager with Registration

    Leanne joined us as a Care Professional in 2007. Now her role is to lead a fantastic team of people in pursuit of providing an outstanding service to as many people as possible. Leanne feels strongly that clients should decide exactly how and when their care is provided.
  • Nicky Pickersgill

    Nicky Pickersgill

    Head of Care Professional Experience

    Nicky has been part of the team for over 10 years. Her role ensures that each visit is scheduled and that our Care Professionals are happy, matched to our clients and trained with all the tools they need to help them deliver the outstanding care our client’s deserve.
  • Charlotte Baines

    Charlotte Baines

    Head of Client Experience

    Charlotte has been with Home Instead for over a decade. Her role includes meeting people to plan their care and then ensuring that every little thing is in place . She is passionate about achieving a bespoke, caring and safe service for as many people as people as possible.
  • Judith Dickinson

    Judith Dickinson

    Care Manager

    Judith has over 28 years’ experience in Health & Social Care. Her role supports us to ensure a high quality service is provided to all our clients. With a background in person centred planning she uses these skills to empower and enable our clients to live their best lives.
  • Melissa Kelly

    Melissa Kelly

    Operational Specialist

    Melissa joined the team in Feb 26 after spending many years in Retail Management & overseas in an administrative role in Cyprus. Melissa understands the importance of her operational role to ensure the office runs smoothly & ensuring that people are happy with the service.
  • Catherine Clarke

    Catherine Clarke

    Field Support

    Having worked in recruitment in the care sector for nearly 20 years, I feel I have the right skills and experience to make sure we have the right staff in place to give a first-class service to our clients
  • Jacqueline Brown

    Jacqueline Brown

    Field Support

    Jacqueline joined us in 2022 as a Care Professional and a year later she came to work as part of the Support Team. she is dedicated to ensuring that all our clients receive high-quality, person-centred care so that they can live in their own homes for as long as possible.
  • Jen Proctor

    Jen Proctor

    Field Support

    Jen has worked in social care since 2012, She finds working in social care really rewarding and she enjoys getting to know our clients. Jen believes that all care should be person centred and should match the standard of care that she would wish for her own family members.
  • Louisa Forrestill

    Louisa Forrestill

    Schedule Coordinator

    Louisa joined the team in November 2025 after spending many years working within a variety of Health and Social Care services. Louisa believes that people deserve the best the care sector can offer.
  • Ann Keighron

    Ann Keighron

    Administrator

    Ann joined the Team as a Care Professional in March 2026, moving to the office support team a couple of months later. Her frontline experience has built on deep empathy and trust.  Ann is passionate about ensuring all Clients get a high-quality service each and every visit.

Award-winning service you can rely on

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We can help you stay at home in Southport or Formby.

We’re here to help our local community. Anthea and Irene have been running the Southport & Formby office since 2007, alongside a team of dedicated and caring professionals who feel passionately about providing really good home care services. Whether its specialist care in Churchtown, companionship in Birkdale or shopping in Ainsdale, we cover all bases: our home care is as individual as you are!
An elderly woman with white hair smiles while looking at her phone, sitting on a couch with patterned pillows. - Home Instead

Your Local Office

Home Instead Southport & Formby

The team here at Home Instead Southport & Formby are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

Hawthorn House, 63 Scarisbrick New Road, Southport, PR8 6PA

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Get in touch today to
see how we can help

Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Home Care

    Home Care

    Companionship
    Home Help & Housekeeping
    Personal Care
    Overnight Care
    Daytime Care
    Respite Care

    Enquire Now
  • Specialist Care

    Specialist Care

    Dementia
    Cancer
    Parkinson’s
    Neurological
    Palliative
    Arthritis and Mobility

    Enquire Now
  • Health & Complex Care

    Health & Complex Care

    Nail Care
    Catheter
    Stoma
    Simple Wound Care
    Vital Signs Monitoring
    Diabetes Monitoring

    Enquire Now

Search for another Home Instead location

We can help you stay at home in Southport or Formby.

We’re here to help our local community. Anthea and Irene have been running the Southport & Formby office since 2007, alongside a team of dedicated and caring professionals who feel passionately about providing really good home care services. Whether its specialist care in Churchtown, companionship in Birkdale or shopping in Ainsdale, we cover all bases: our home care is as individual as you are!
An elderly woman with white hair smiles while looking at her phone, sitting on a couch with patterned pillows. - Home Instead
Client & Care Professional - Home Instead

The excellent care my Mum received from all the caregivers allowed her to be in her own home for longer than we could have hoped. The sensitivity shown to her growing needs through dementia was greatly appreciated. We had real peace of mind that she was well looked after by a regular team of carers.  The communication with office staff certainly made things run smoothly.

Fiona D - daughter of client in Southport

Bowl of creamy risotto topped with roasted butternut squash and herbs, with a fork and cheese on the side. - Home Instead

Home Instead have been an absolute Godsend to our family.  All through lockdown they never let us down.  Nothing was ever too much trouble. The staff in the office and on the ground are always helpful, supportive, reliable, caring and respectful. I would highly recommend their care.

Linda T - Daughter of client in Southport.

Three scenes: a cozy bedroom, a wall with “Saint Joseph’s Table” banner, and a meeting room with a career pathway display. - Home Instead

Home Instead Southport have proved invaluable over the last two and a half years. Dad always wanted to stay in the house that he moved to in 1971 – the home in which he and Mum raised the family. With the support of his lovely Caregivers, Dad managed to do this until the week before he died – aged 98. I have no hesitation in recommending Home Instead Southport.

K R - Daughter of client in Southport.

Smiling older woman and younger woman sitting close together, holding hands indoors with a plant in the background. - Home Instead

The service my father received form Home Instead Southport was life-changing.  Since he started receiving a morning visit each day, his physical and mental health has markedly improved, so after two years of care, he seems two years younger.  The care was reliable and tailored to what he needed, and the carers were kind, competent and fun.

G C - Son of client in Southport.

An elderly man and a woman with an ID badge smile while walking together outside. - Home Instead

It was wonderful, it was a load off my mind.  Thank you very much.

L M - Client in Southport

Two women smiling and embracing outdoors, looking at each other warmly on a sunny day. - Home Instead

Home Instead are impressive because they are reliable, punctual, kind, compassionate, person centred, mature and professional. They regularly review the care they give, and communicate with family members and health professionals. Do not cut corners and ensure dignity and individuality are maintained.  We could not be more impressed or grateful.

K G - Niece of client in Formby.

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

Local advice & support

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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

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