Quality Care in Wirral

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The Home Instead Senior Care Wirral Team are passionate about delivering high quality care for older people in their own homes where they feel happy and more comfortable. Our carefully selected and friendly CAREGivers help the elderly in Wirral remain independent for as long as possible. Whether it's companionship and company that is needed, help with housework and meals, or more personal care, the Wirral Team provide assurance to the elderly and their families that they are being cared for with dignity and empathy.

The Wirral Team’s story began when the owners Mike and Catharine Chalton listened to a radio programme in 2006 about care standards in Europe and knew they would like to become part of the care sector delivering the highest quality care to people with the utmost dignity and respect.

In 2007, after much searching, they met Trevor Brocklebank the Master Franchisor for the United Kingdom and knew instantly that the Home Instead Senior Care model was just what they were looking for. Trevor’s passion to change the face of ageing was evident and infectious. Mike and Catharine and their Team have never looked back, in fact they look forward to changing even more client’s lives, no matter how big or small their care needs are.

The Wirral Home Instead Senior Care Office in Prenton is part of a global network of more than 975 locally owned and operated offices. The dedication and success of the Wirral Franchise speaks for itself. The business has recently experienced huge growth, bringing new CAREGivers and office staff on board.

Home Instead Senior Care, Wirral were instrumental in the development and piloting of the Wirral Rapid Access Service (see our services).

Home Instead Senior Care works closely with the local National Health Service to facilitate the timely and safe discharge of patients from hospital to home.

Mike and Catharine have also opened the Home Instead Information Centre in nearby lower Heswall. This provides valuable information about elderly care to the local community, as well as PC support to help the elderly go online and connect with friends and relatives.

Mike and Catharine are also delighted to have been recognised for their work to date with the following awards;

  • NHS North West Dignity in Care Award 2008
  • Ceretas Dignity in Care Award – Finalist 2009
  • Ceretas Home Care Worker of the Year – North West 2009
  • British Franchise Association Franchisee of the Year, Runner Up – 2010
  • British Franchise Association, Franchisee of the Year Winner – 2011


Catharine & Mike Chalton
Home Instead Senior Care
Everything has met with our expectations and more! - Client - West Kirby