Home care in Cardiff North

Starting at St. Mellons, to Thornhill, and over to Llandaff we are proud to deliver high quality care to the people that are living in the different areas of Cardiff.

Enquire about care

Your home is important and you should get to stay there

Depending on the service that you are looking for, Home Instead Cardiff has it covered. From Dementia Care to Live-In Care these are just a few of our specialities. Maybe you only require some home help in Rhiwbina, or companionship in Roath, we can also help you with that too. Why not give our friendly team in Cardiff a call to see how we can help you or your loved one today.

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Home Care
Overnight Care
Personal Care
Home Help & Housekeeping
Companionship
Respite Care
Daytime Care
Specialist Care
Dementia
Parkinson’s
Arthritis and Mobility
Health & Complex Care
Catheter
Live-In Care In Your Own Home
Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

Meet the team

Phil Batchelor
Franchise Owner
Phil owns the Cardiff office of Home Instead and has lived in Cardiff for many years. Phil is focused on the Cardiff office on becoming a centre of excellence for Alzheimer's & other dementia care.
Phil Batchelor
Franchise Owner
Gemma Williams
Care Manager
Gemma’s role is to ensure that the clients we support receive the highest quality service in a person-centred way that meets their needs and preferences. In her spare time Gemma cherishes spending time with her 3 boys and enjoying spending time at her caravan in the Gower.
Gemma Williams
Care Manager
Simon James
Deputy Care Manager
Simon joined Home Instead in July 2014 as a Care Professional and has progressed to Care Manager for Home Instead Cardiff. In his spare time he enjoys listening to music (Cheesy 80’s music especially) and spending time with his family.
Simon James
Deputy Care Manager
Susan Lowen
HR Administrator
Sue joined the Home Instead team in July 2015. Sue started as a Care Professional and progressed in the company from being a mentor, to a Senior Care Professional, and is now in the office as part of the HR Team doing administration.
Susan Lowen
HR Administrator
Bethan Beadle-Jones
Care Supervisor
Bethan joined the Home Instead team in August 2013. She had been a Care Professional for four years before starting a job in the office as an administrator to the Care Operations team in 2017. Beth was promoted to Care Supervisor in 2024 and loves spending time with clients.
Bethan Beadle-Jones
Care Supervisor
Chrissy Darby
Community Liaison Manger
Chrissy has been with Home Instead since 2019. She runs and supports lots of great events for the older generation of Cardiff, Penarth and Barry.
Chrissy Darby
Community Liaison Manger
Rory McGlennon
Staff Scheduler
Rory joined Home Instead in December 2022 as the Staff Scheduler. Rory has brought his experience as an Assistant Store Manager, over the past 8 years. He chose to join the Home Instead team because he likes the company and many of the values that it has.
Rory McGlennon
Staff Scheduler
Our Care Professionals
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Our Care Professionals are the life line in our business and see our clients on a daily basis. They build up a relationship full of trust with the clients and provide some that interaction that they would not have otherwise.
Our Care Professionals
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A woman in a purple sweater is reading a tablet at a table, with a coffee cup, magazine, and plate beside her. - Home Instead

“I cannot thank Home Instead enough for the loving care given to both my parents, since first engaging their services. The company work as a great team from the inside, out.”

Claire, Daughter of Client

Two women gardening outdoors; one is standing holding a plant, and the other is kneeling beside pots and gardening tools. - Home Instead

“I would not hesitate to recommend Home Instead to anyone looking to care for a loved one at home.”

Greg J, Grandson of Client

A person smiling while holding grocery bags and another person stands at an open door. - Home Instead

“Home Instead have been incredible looking after my dad, even under these difficult times the ladies are incredibly caring and friendly and help Dad in every way.”

Kate, Daughter of Client

Two men, one elderly and one middle-aged, washing dishes together in a kitchen and smiling at each other. - Home Instead

“My mother speaks very highly of her carer who has been coming to visit her 3 times a week. I am reassured that my mother is happy with the care she receives and enjoys the company. It means peace of mind for me and my family.”

S.R, Daughter of Client

Cardiff North

6 Regents Court,
Nettlefold Road, Cardiff,
CF24 5JQ

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Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Cardiff, Trowbridge, Roath, Cathays, Llanrumney, Penylan, St Mellons, Canton, Llanedeyrn, Rumney, Pentwyn, Maindy, Llandaff, Rhiwbina, Llandaff North, Gabalfa, Pontprennau, Radyr, Adamsdown, Lisvane, Pontcanna, Fairwater, Morganstown, Marshfield, Pantmawr, Castleton, Llanishen, Heath, Cyncoed, Coryton, Thornhill, Birchgrove, Whitchurch, Rhiwbina Village, Plasnewydd, Civic Centre, Peterstone Wentlooge, Michaelston-y-Vedw, Lower Michaelston

If your town doesn't appear above please check the postcodes below to see if we cover your area.

Postcodes we cover: CF3 5, CF24 0, CF3 4, CF3 6, CF14 2, CF3 3, CF14 5, CF23 8, CF14 7, CF14 9, CF10 2, CF23 9, CF24 1, CF14 6, CF10 3, CF23 7, CF24 4, CF15 8, CF11 9, CF5 3, CF14 4, CF23 6, CF5 2, CF14 3, CF14 0, CF14 1, CF23 5, CF24 3, CF3 1, CF3 0, CF3 2