We really understand the value of good care

Whether you live in Leek or Biddulph or maybe Brown Edge, our well-trained care professionals can support you. They understand how to support you in your own home in your unique way.

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

Kristy has been in the care industry for many years, joining Home Instead in 2018 as a Care Professional. Kristy worked her way to her current role, assisting in running the business, managing & supporting the office team and ensuring the service meets CQC standards.
Kristy Bowles
Registered Care Manager
Tracy joined Home Instead in 2022 after a long career in retail. Tracy has overall responsibility for our schedules and ensuring clients are matched with Care Professionals. Tracy also works closely with Kristy to manage the Care Professional team.
Tracy Brown
Scheduling Manager
Pink joined Home Instead in 2021 as a Care Professional and soon became part of the Management Team. Pink is responsible for assisting Kristy in onboarding new clients and welcoming them on their journey with Home Instead
Pink Bailey
Client Services Manager
Michelle’s supports our Clients and Care Professionals each day to ensure quality of service and provide support and mentoring to her team
Michell Wheawall
Quality Lead
Hanna is responsible for the ongoing learning and development of our Care Professionals and Key Players
Hanna Rushton
Learning & Development Coordinator
Lisa coaches staff who have been with the company for over 12 month, she provides care professionals with support and supervision in the field.
Lisa Scragg
Care professional Coach
Liz supports new care professionals when beginning their new journey with us and she manages all staff administration processes.
Liz Harris
Front of House Administrator

This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.
Eileen, Client
I am very happy with the support, care and kindness I receive from all the staff of Home Instead.
B.M, Client
Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.
Steve, Client
Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.
Bridget, Clients Family