Care Manager (with Registered Manager responsibilities)

The Role

Key responsibilities will include

• Providing strong leadership and management to support excellence in the operational day-to-day, management of the service through promoting trust, cooperation, and high levels of performance by all staff
• Ensuring continued compliance at the highest level in all regulatory and legislative standards, maintaining our ‘Outstanding’ service delivery for our clients.
• Continuous improvement of our service delivery to ensure the most innovative, effective, and efficient solutions are delivered for our clients.
• Accountability for maintaining and ensuring consistent adherence to all Quality assurance systems and processors and current company policy and procedures.
• Effective management of all incidents and complaints in a timely manner
• Excellent commercial awareness in a fast-moving care environment, you will have an integral role in developing and growing the business.
• The Registered Care Manager will be Supported by the Directors for strategic guidance but will be expected to drive forward the growth, innovation, and ambitions of the company.
• Be an ambassador for our brand, values, and ethos.
• Recruitment of high-quality Care Professionals and Key player staff, in line with our culture and ethos of delivering consistently ‘high quality care’ and creating a team that has a drive and passion to succeed with the company’s vision.
• Ensure the provision of training meets the needs of the people, clients, and the organization
• Ensure that Care Professionals schedules are fully maintained to ensure continuous service delivery. 
• Oversee and participate when required in the provision of ‘on call’ services to staff and clients. 

Info

Benefits

• Highly competitive salary
• Annual bonus scheme
• 20 Days holiday & 8 Bank holidays
• Pension scheme
• Employee Assistive Program

The successful candidate's offer of employment is subject to a satisfactory enhanced DBS check and references.

If you require any further information about this role, please contact the office on 01695-589071 to speak with Gail Godson, Registered Manager/Director.

Qualifications

The right candidate must have

• Minimum of 2 years Management experience, preferrable in domiciliary care, but not essential.
• An understanding of the current legal responsibilities and standards of the service, including the Care Act 2014 and the CQC Fundamental Standards.
• An excellent understanding of delivering person-centred services.
• NVQ/QCF Level 5 or higher 
• Excellent Commercial Awareness 
• Excellent business skills  
• Strong organisational skills     
• Good working knowledge of IT back-office Systems with experience of Microsoft Office, working with databases and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.