Care Manager

The Role

As a Care Manager, you’ll be at the heart of our operations, responsible for managing client care and supporting our Care Professionals to deliver the highest standards. You will work closely with and be supported by our experienced management team, ensuring you have the guidance and resources you need to succeed. Your day-to-day will include:

• Overseeing client care and ensuring quality standards are met.
• Conducting service reviews and quality assurance checks.
• Supporting client acquisition and onboarding, including complex care needs.
• Writing and updating care plans and managing medication processes.
• Providing guidance and support to Care Professionals, including introductions and confidence-building.
• Managing highlighted clients of concern and reporting on progress.
• Participating in the on-call and management support rota.
• Building strong relationships with clients, families, and key stakeholders.
• Representing Home Instead in the community and supporting business growth initiatives.

Info

What We’re Looking For

• A positive role model with a warm, approachable personality.
• Minimum 2 years’ experience in a supervisory or management role within care.
• Excellent communication skills and attention to detail.
• Strong organisational and time management skills.
• Commercial awareness and a proactive, goal-oriented mindset.
• Ability to handle challenging situations professionally and with empathy.
• Confident using technology and care management systems (experience with Birdie is a plus).
• Full UK driving licence and daily access to a car.
• Clear DBS check.

Why Join Us?

• Be part of a supportive, friendly team that values your contribution.
• Work closely with an experienced management team who will support your development.
• Opportunities for career progression and professional training.
• Make a genuine difference in the lives of our clients and their families.
• Work with a company that truly believes in quality care and community impact

The Care Manager works 5 out of 7 days on a rota system, including alternate weekends and on call duties.

Salary: £28,000 - £30,000 per annum, dependent on experience

We encourage applications from all sections of the community as we want to reflect the local area in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. 

This role is subject to DBS enhanced disclosure.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. 

Qualifications

A recognised health or social care qualification would be an advantage.