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Welcome to Home Instead Senior Care Southend-on-Sea.
We are passionate about changing the way home care is delivered to elderly people by focusing on high quality person centred care. Our aim is to support our clients to stay in their own homes for longer and maintain their independence and dignity.
We provide a caring, responsive and reliable service in the Southend-On Sea and surrounding areas. Poor experiences with family members are our motivation for ensuring our services reflect our own high expectations of how home care should be.
Our objective is to create a unique care plan which is individual to each of our clients, which is flexible and routinely monitored to stimulate and improve their quality of life.
Home Instead CAREGivers are our most important resource, caring and dependable people who will go that extra mile. We have a strict recruitment process which includes enhanced CRB checks and six reference checks. Many of our Caregivers have already had experience of personal care, home help or companionship when they join our team and we build on this with full training and supervision.
We are actively engaged with agencies in the Southend-On-Sea area on a daily basis to improve home care services locally, especially for those clients with Alzheimer's and dementia . Please feel free to visit our office to find out more about how we are changing the face of ageing.
Home Instead Senior Care
Southend on Sea
I was introduced to Home Instead when my elderly mother attended the
Memory Clinic at Southend Hospital where she is a
patient. Their leaflet was given to me as part of a package of
information provided to me as carer.
I was looking essentially for a 'mumsitting' service which would provide my
mother with mainly security and companionship but with an element of care
to cover for essential absences when I would be away and unable to
perform those services myself.
I chose Home Instead from the package of information I was given because of the company's good reputation and their emphasis on putting together an individual service for the end user. Indeed, Lee Connolly was very keen to present Home Instead
as a tailor made service with the needs of its client as the paramount consideration.
The brief was a difficult one as my mother was very resistant to having
outside care of any kind and the service provided has been tailored to our
needs, of a high standard and above all reliable, even at short notice. The carer who was introduced to us had the right experience and was educated to degree standard. She was very personable, conscientious and obliging. Most importantly, she was kind and caring and had an impressive maturity for her years.
We have found our contacts at Home Instead to be approachable, flexible, unfailingly courteous and eager to do the job in hand. It has given us peace of
mind at a difficult time.
Joanna P - Joanne P