Quality Care in Southend on Sea

Text Size: Small Text SizeLarge Text Size

Welcome to Home Instead Senior Care Southend-on-Sea.

We are passionate about changing the way home care is delivered to senior people by focusing on high quality person centred care. Our aim is to support our clients to stay in their own homes for longer and to maintain independence and dignity.

We provide a caring, responsive and reliable service in the Southend-on-Sea and surrounding areas. Poor experiences with family members are our motivation for ensuring our services reflect our own high expectations of how home care should be delivered.

Our objective is to create a unique care plan which is individual to each of our clients, which is flexible and routinely monitored to stimulate and improve quality of life.

Home Instead Senior Care CAREGivers are our most important resource, caring and dependable people who will go that extra mile. We have a strict recruitment process which includes enhanced DBS check and six reference checks. Many of our CAREGivers have already had experience of personal care, home help or companionship when they join our team and we build on this with full training and supervision.

We are actively engaged with agencies in the Southend-On-Sea area on a daily basis to improve home care services locally, especially for those clients with Alzheimer's and Dementia . Please feel free to visit our office to find out more about how we are changing the face of ageing.

Niven Ramalingum
Home Instead Senior Care
Southend on Sea
I am writing on behalf of my myself and my parents to express our gratitude for the quality of care shown to my parents. Prior to employing 'home instead' my parents had never received any external care services and my mother was extremely apprehensive. Due to my parents' accelerating care needs, and the fact that their care had become all consuming of my time, my father was delighted when he saw your advertisement in his magazine for the visually impaired. My mother could not appreciate her own frailty, and still cannot, but you handled the initial introductions between your carers and my parents in a thoroughly professional way. Together with my parents I made a list of the things which I do daily thus enabling them to live 'independently'. It was this list which the carers were then able to use as their guidance. It was also this list that my father had to share repeatedly when my mother asked 'What are the carers going to do? We don't need anyone to help us because we do it all ourselves.' Having booked Ann and Emma I was able to embark on a fortnight's holiday with my family. Of course I was still concerned but I was also reassured that you were in the immediate vicinity if there was an 'emergency'. When we returned it was obvious to us that my parents had been well cared for.Even my mother was more aware when the care team were coming and also why they were coming too. The fact that we were able to have our holiday as a family was very appreciated by us all. - Nicola H