About Care in Telford, Newport & Bridgnorth

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 Welcome to Home Instead Senior Care Telford, Newport & Bridgnorth- covering Newport, Shifnal, Telford, Gnosall, Albrighton, Bridgnorth, Much Wenlock and surrounding areas. Our philosophy is simple, we want to enable local older people to live independently in their own homes for as long as possible while improving their quality of life. We offer care at home services including HomeHelp, Personal Care and Companionship

We are Jason Warren and Jenny Ballantine, and between us we have over 35 years’ experience of working in the commercial and care sectors, including working with  Older People, families living with Alzheimers, individuals with Learning Disabilities or Mental Health issues and those in Residential care. We believe that the key to delivering a quality service is to fully understand all the needs and wants of the individual and their families.

How to care for elderly members of our community today is at the top of many political agendas, particularly as people are living longer and wanting to stay in their own homes. Quite often essential physical needs are addressed, however more often than not, it is the emotional needs of the individual that are overlooked. It is by concentrating on the need for companionship, interaction, stimulation and community inclusion in Shropshire that we believe we can make a real difference to the quality of life of our clients. By building a relationship with our clients and their families we are able to focus on all their needs, both emotional and physical, and can adapt the service we offer as needs change, from a few hours a week to round the clock care.

We have built a strong reputation, both in the public and private sectors, for delivering high quality at home care in Telford, Newport & Bridgnorth, and we are very proud of our team of dedicated CAREGivers that give their best every single day.

 To find out how Home Instead Senior Care Telford, Newport & Bridgnorth can help you and your family please contact us 01952 581112.

Jenny Ballantine
Home Instead Senior Care
Telford, Newport & Bridgnorth

I cannot praise this company enough for their professionalism and kindness when I needed care for my 89 yr old mother who was experiencing difficulties caring for herself at home. They responded immediately after my frantic telephone call, visiting me at home and going through the options available for my mother. They may not be the cheapest choice but the old adage of ‘you get what you pay for' certainly rang true in comparison to other organisations I contacted e.g. not phoning back, uncertain about what care they could offer, unsuitable times etc. The carer was introduced to Mum before she started, spending time getting to know her and the situation, explaining how she would be helping and how she could assist with dressing and preparing meals. Although Mum was reluctant at first to admit she required help, the carer's consistent attendance and kindness soon allayed the fears and she looked forward to her daily visits, enjoying the company and conversations. The fact that the carers visits where always for an hour ensured that it was not a case of in and out in 15 minutes with no time for companionship as suggested by other companies. The time spent with the carer meant that I could relax knowing my Mum was in safe hands. I would recommend this company unreservedly to anyone requiring care for either themselves or a relative and would like to take this opportunity to thank all the staff for their thoughtfulness, reassurance and attention to detail. - Mrs S, daughter of a client we supported every day in the morning.