Live well, your way

with care in the comfort of your own home, from Home Instead.

Your home is where you feel the most comfortable and happy

It’s the place you know the best. Why would you move away from the place you love if you are faced with needing some extra care and support as you age? If you want to stay living comfortably at home, we can help you make that choice an informed one.

Let’s face it, nobody wants to talk about age. But we believe it should be celebrated, not feared. Ageing doesn’t have to be challenging. Not for older people and not for their families.

We can offer you a choice of living a happy and fulfilled life in your own home. We do this with tailored, personal and adaptable home support based on what you and your loved ones need.

Care at home is all about helping older people to stay connected to their community in a cost-effective way that is practical for all involved, including families. Helping you and those closest to you make a considered choice means we can help to make sure family time is quality time.

We are Home Instead®, we are changing the UK’s attitude to care and to ageing with our distinctive approach to supporting people at home.

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Personal touch

We will work with you to provide flexible, personalised home care based on what you would like, how and when you want it.


We know that cost is one of the biggest concerns about care, so we’ve made our service stress-free and excellent value. Our costs are very easy to understand and manage, and you are always firmly in control.

Quality time

We believe all visits should not be rushed, so that there is plenty of time for quality care with time left to chat and build the relationship.

Why Home Instead?

We are an award-winning home care provider and part of a worldwide organisation devoted to providing the highest-quality care for older people in their own homes. This means we’ve gathered great insights and ideas from around the world to make home care as effective and caring as possible, for you and your loved ones.

Home Instead has been at the forefront of specialised home care and supporting those being cared for and their families for many years. Our mission is to expand the world’s capacity to care for more ageing adults than ever.

What we do is personal. It’s tailored, it’s flexible and it’s adaptable as needs and preferences change. Most importantly, it means we help people to foresee a life at home living happily, comfortably and independently.

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Benefits of home care

We believe care should be about having a choice and planning ahead, not about reacting to a situation or development. Sadly, all too often, accidents in the home and sudden illness are often the reason that kick start the ‘care conversation’, often resulting in a rushed and unsuitable care decision.

71% of people would rather grow old in their own homes, but due to our society’s often ‘reactive’ approach to care, it doesn’t always work out that way. Addressing care before it’s needed is the best way to avoid this. We’re here to help you do that.

As one of the world’s most respected providers of specialised home care, we lead the way because we focus on individuals’ needs and wishes and have developed a deep understanding of how to deliver a quality care experience.

How is Home Instead different?

There’s no one-size-fits-all approach, so we don’t offer one. People are different, so we are different. Every tiny detail of every service we offer is tailored to the needs of the person needing care and their close family.

Our care services are wide ranging. Some older people are very good at looking after themselves in the home but need help getting the shopping from the car or walking the dog. Others may need help with personal care including bathing and dressing.

Our care and support also takes into account factors such as health conditions and we can offer services tailored for those living with life changing or long term illnesses such as dementia, Parkinson’s and many others.

Let's talk about the money issue

You don’t need us to tell you that some care options are often perceived as expensive. But that doesn’t mean all of them are.

Residential care costs are something that need to be carefully considered, especially considering that moving into residential care is often an irrevocable option.

Home care however, can be a service you pay for at your choosing. You decide the level of care and support you need, as long as you want it – you only pay for the one to one care you receive rather than paying a care home provider to fund care which is shared across many individuals. When looking at it that way, home care makes for a smarter investment.

Sometimes care may be funded in full or in part from your local authority depending on individual circumstances. The Money Advice Service is a great place to find out more information about care funding

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Is home care right for you and your family?

If you are considering care for yourself, do you:

  • Wish to remain living happily at home continuing to make happy memories in familiar surroundings.
  • Live largely unsupported but need some extra support around some key activities of daily living.
  • Need help with doing certain things in the home to live safely and independently.

If you are considering care for your family member, are you:

  • Struggling to provide support yourself due to time, work, a lack of proximity with your loved ones, or other pressures.
  • Looking for the time spent with you to be sociable and fun, enjoying the close bonds that come with family and friendships.
  • Concerned about the long term costs associated with residential care.

Then home care might be the right option for your family

What’s next?

If you believe home care would suit you, we recommend that you talk it through with your family.

Discuss your thoughts, needs and wishes with them and if needs be, consult your GP about your options.

Let us explain how our person centred care can help. We can start with a little bit of help around the home while the relationship unfolds and then let the care solution build up gradually as needs develop. A gentle approach is often the best way forward if someone is a little reluctant to consider care.

“I love that I get plenty of time to sit and chat with Linda. We have loads in common and lots to talk about."

Lily Graftt, Care Professional

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