SOCIAL CARE NEWS PROGRAMME
We are Bryn and Jill Evans, and we welcome you to Home Instead Senior Care Sheffield North. A Care company which provides care to vulnerable adults in the comfort of their own homes.
You may be visiting this website because either you or a loved one is in need of domestic support. There are a number of home care providers, across Sheffield, and I bet you are a thinking why are we so different? What makes our senior care stand out from other home care providers?
Quality care services in Sheffield available to anyone over 18
We want people to retain their own independence and live comfortably at home, so they are closer to their friends and family. Our clients all have their own individual needs when it comes to care in the home, and we cater for each and every one of them, whether they are 18 or 100, or require disability support or dementia care; we are able to provide high quality home care which can enhance their quality of living. Our home care services are flexible and tailored to each individual, as we understand that circumstances can change over time, which can change what care is required. The Sheffield team provides assurance to both clients and their loved ones that they are being cared for with dignity and respect. The care is monitored through the use of a client journal which provides information about what clients and CAREGivers do on a daily basis. This is filled in regularly for both Care Managers and families to look at. Along with this, regular quality assurance checks, and risk assessments are carried out by Care Managers to ensure that the care is proceeding as it should.
Longer care at home, and no missed calls... ever!
We believe that good quality care for the elderly in Sheffield can’t be delivered in 20 minute visits. We feel outstanding care is not about completing tasks set by the client, and then leaving. That is why we offer care from a couple of hours a day all the way up to 24 hour care. This way we can truly get to know the client personally and fulfill all of their needs. Quality Assurance visits are also conducted regularly with clients by Care Managers to ensure all their needs are met, and identify what else we can do for them. No matter how small their needs, we are there to fulfill them and provide true friendship throughout our care.
We also implement the use of an IQ time card system which eliminates the worry of missed or late calls for families and clients. We will always meet the times set by clients, and are there to help them at whatever time they need us. Office staff monitor the IQ system to guarantee that CAREGivers are clocking in and out of care visits at specific times as arranged with by the client.
An award winning franchise
Home Instead Senior Care Sheffield North is a franchise which is part of a massive global organisation, aiming to change the face of ageing. Home Instead Senior Care are current holders of the National Great British Care Award, with these high standards retained at our local office level. We have also seen similar success by becoming finalists in the recent Yorkshire and Humberside Great British Care Awards, a testament to the high quality of care we are providing to our clients
Home Instead Senior Care Sheffield North have consistently met all the health and social care standards set by the Care Quality Commission (CQC). Our last inspection was in December 2013, which highlighted that we remain CQC compliant and are upholding a high standard of care.
Confidence through recruitment
Picking the right people to become a CAREGiver/carer is a number one priority for all of us here at Home Instead Senior Care Sheffield North. This makes our recruitment process very lengthy, with a lot of factors taken into account to determine who the right person is for the CAREGiver role. For anyone entering the recruitment process we ask for six references, and conduct a full DBS check to ensure all of our clients will be cared for in safe hands. Personality is the key ingredient for choosing the right person to become a CAREGiver, we look for people who are empathetic and have the drive and determination to make a difference to people’s lives. All of our clients are matched to CAREGivers based on similar personalities and interests, so the relationship between them can develop into a truly organic friendship. We also introduce new CAREGivers to clients so they are able to get to know them first, before they can choose whether to enter into a long term care package with them. We are currently recruiting CAREGivers, so If you are interested please visit the ‘Our Vacancies’ section of the website.
Jill and I both have personal experience with the challenges that older people can face. Alzheimer’s disease in particular is something that has affected both mine and Jill’s families in the past. A few years ago Jill’s Grandfather was moved from his own home into a residential home as he was unable to manage on his own. Unfortunately his health deteriorated and he passed away soon after. We truly believe that if there had been a service available to provide domestic support in his own home, he would have lived a longer and happier life.
We are local to Sheffield and are very pleased to offer exceptional care for elderly people and vulnerable adults in the local community. The work our team carries out has such a positive effect on both our clients and their families.The best way to sum up our aim is to deliver a home care service in Sheffield, that we would be happy for our own family to receive - this is our promise to you.