With this additional training, our Care Professionals are able to better support their clients with digital tasks, from connecting with their families through video chats, to assisting with online banking and shopping.
The announcement of this latest partnership comes as we unveil new research conducted for Home Instead. A poll of 1001 over 65s found that nearly half of the people questioned could benefit from additional education and support around technology.
Speaking about the partnership, Martin Jones, CEO of Home Instead said, “The pandemic taught us many things, one of which was the importance of connectivity – and that applies to all of us”.
“The research was commissioned as we wanted to gain a better understanding of how technology had been used and, importantly, the barriers to its use. We have been able to show that it’s often a simple lack of knowledge and confidence that is holding so many people back. That’s something we are really keen to change.”
The study also showed that tech-savvy seniors fared better than their tech-fearing counterparts when it came to feeling connected to their loved ones.
Liam Mitchell, Head of Learning for Barclays Digital Eagles said, “In the last year, many of us have depended on technology more than ever to go about our daily lives and stay connected to friends and family. However, we know there are people, particularly older age groups, who don’t feel as confident and therefore aren’t getting the most out of the benefits that digital can bring.
The Barclays Digital Eagles are passionate about empowering communities across the UK to be more confident with technology, which is why we’ve partnered with Home Instead to provide tailored resources and training that can help their clients and families feel confident and safe using technology to stay in touch and enhance their day to day lives.”
Barclays Digital Eagles offer a suite of online learning tools, which have been made available for all of the local office teams at Home Instead.