Home care in Exeter & East Devon

Discover compassionate, personalised home care services in Exeter and East Devon with Home Instead. We provide dedicated support for your loved ones in the comfort of their own homes.

Providing Outstanding Home Care in Exeter & East Devon

Home Instead Exeter & East Devon is a truly award winning team, founded by Owner/Directors, Mark & Vanessa McGlade. The office is hugely proud to be the only home care provider rated as 'outstanding in all five areas of inspection' by the Care Quality Commission in the south west region, and prides itself on providing truly person-centred care via minimum one-hour visits, overnight care, 24 hour support and Live-In care options.
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Award-winning service you can rely on

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Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

  • Mark & Vanessa McGlade
    Having founded Home Instead Exeter & East Devon over a decade ago, after experiencing challenges with regard to the care of their own loved ones, Mark & Vanessa are hugely proud to have created a team that delivers award winning care across our communities.

    Mark & Vanessa McGlade

    Co-Owners and Directors

  • Jill Malpass
    Jill has a wealth of experience, working previously as Head of Service, where she supported multiple branches and Registered Managers across the South West. She brings strong leadership, in-depth sector knowledge, and a passion for high-quality care.

    Jill Malpass

    Registered Manager & Office Manager

  • Rhema Sanderson-Newcombe
    Rhema has a considerable career in care and with Home Instead and has transitioned from a Care Professional role within the Company, to the Care Team Manager and has now become a Registered Manager alongside Jill and Talia.

    Rhema Sanderson-Newcombe

    Registered Manager & Care Manager

  • Talia Dutton-Cohen
    Talia has experience in science, education and community care and brings a variety of skills to her role at Home Instead Exeter & East Devon. She has now become a Registered Manager alongside Jill and Rhema.

    Talia Dutton-Cohen

    Registered Manager & Training and Support Manager

  • Lesley Hussey
    If you look to put tailor-made support and care in place for yourself or a loved one, your first point of contact and advice may well be our Lesley, who is a member of our Home Care Consultant team, at Home Instead Exeter & East Devon.

    Lesley Hussey

    Home Care Consultant

  • Mary Hyam
    Mary works alongside Lesley and may be the first point of contact for those looking to put an outstanding package of care in place. Mary also supports the care team to look after our wonderful clients, having started off her career as a Care Professional.

    Mary Hyam

    Home Care Consultant & Care Support

  • Rachael Fayter
    With an extensive career in care and as a longstanding member of our team, Rachael has experience across many areas of our Company.

    Rachael Fayter

    Recruitment Coordinator & Welfare Officer

  • Kate Brown
    Kate balances the office-based part of her role alongside continued community care, which she finds hugely rewarding, having specialised in the Parkinson’s Learning Programme.

    Kate Brown

    Training & Support Team Leader

  • Gill Gegg
    Gill is a key part of the Home Instead family providing support across the team to ensure that vital administrative processes are in place and run efficiently.

    Gill Gegg

    Office Administrator

  • Emily Lawrence
    Having made the transition from community Care Professional, Emily now organises the efficient scheduling of care visits alongside her fellow Care Coordinator colleague, Nadine.

    Emily Lawrence

    Care Coordinator

  • Nadine Johns
    Nadine has extensive experience in scheduling and works alongside her fellow Care Coordinator colleague, Emily. Together they schedule thousands of hours of care for our clients every month.

    Nadine Johns

    Care Coordinator

  • Holly Willis
    Holly, our creative Digital Marketing and Communications Coordinator, has a keen eye for digital trends and a knack for engaging our audience. She helps to craft both our online and offline presence.

    Holly Willis

    Digital Marketing and Communications Coordinator

  • Katie Nichols
    Katie has been working in community care since 2017, supporting individuals with various conditions and abilities and providing person-centred care. She is passionate about making people feel supported, valued and empowered. 

    Katie Nichols

    Quality Assurance Manager

  • Ruth Kelly
    Ruth has been with us for over a decade, beginning her journey as a Care Professional and transitioning into the Live-in care role in the last couple of years. She oversees all of our Live-in packages, looking after our Care Professionals and our lovely clients.

    Ruth Kelly

    Live-in Care Manager

  • Carys Smith
    Carys has a background in Dementia Care and Cognitive Stimulation Therapy. She took a career break to try something new in the motor industry, but has now come back after realising that her heart lies in care.

    Carys Smith

    Training & Support Team Leader

  • Kate Demir
    Kate has a background in care, working for the NHS for many years, with a passion for dementia care. Before that, she worked in education and has a love for teaching, which ties in with her Training role.

    Kate Demir

    Training & Support Team Leader

  • Fay Rothero
    Fay is experienced in healthcare and has a background working in Mental Health. She brings a strong blend of people skills, organisation and a passion for supporting others to the role.

    Fay Rothero

    Administration Assistant

Elderly woman smiling at her mobile phone

I have had several very nice, friendly carers over seven months. We’ve had fun, laughter and deep and meaningful talks as well as very useful jobs done quickly and efficiently by these kind ladies. Many thanks indeed for their careful help but respect for the independence still trying to be maintained by an old lady of 96! Happy days ahead.

Mrs T - Client

Client, Care Professional and their family walking through a sunny field

Absolutely fantastic company caring for my mother who has dementia. So caring and thorough on following up any concerns. They go to great lengths to really get to know the person they care for – their likes, dislikes, what might upset them; anything… and they are always thinking of new ways to keep them engaged and make sure they’re looked after. We cannot fault them and don’t know what we would do without them.

Mr M - Client Family Member

Smiling woman with long brown hair wearing a gray sweater, looking off to the side. - Home Instead

This is a company who cares about their Care Professionals as much as their Clients. It’s a great Company to work for with so much support from everyone: from The Directors and Management, to the office team and other Care Professionals. Nothing is too much trouble, whatever your needs might be. We are one big family.

Jill - Home Instead Care Professional

Father and Daughter having a discussion at a table

Such a well organised, caring company. My Dad has received exceptional care, support and sympathy when it was most needed.

Mrs W - Client Family Member

Care Professional pouring a drink and smiling

After a long career with one of the country’s best known corporate companies, I wanted to give back… Since joining Home Instead, I’ve be blown away by the superb quality of the training, the support given to me as a new carer, and the total joy this role gives to me and to those we care for. The office team are so helpful. If you’d like to finish your working day with a smile on your face, take a look at Home Instead Exeter and East Devon.

Jacqui - Home Instead Care Professional

Male Client and Care Professional chatting at the table with a cup of tea

My experience reflects completely the information I was given initially. The monthly visit in the section of companionship has been to my total satisfaction. The experience has provided me with the assurance I was seeking that, should the necessity arise, Home Instead will provide the support needed to enable me to achieve my objective of being able to remain in my home if and when health circumstances change.

Mr L - Client

An elderly woman sitting outside having tea and cake

On the advice of a trusted charity, I contacted Home Instead to see whether they could provide support to our Mum. The office went out of their way to create a care plan to suit. I know that the care has been much appreciated by my mother, and has removed much of the pressure on my brother… I have been delighted with every aspect of the service and would have no hesitation in recommending the Exeter & East Devon office.

Mrs M - Client Family Member

A woman with shoulder-length brown hair smiles while holding a white mug with both hands in a relaxed setting. - Home Instead

Home Instead have changed my life. Just 16 weeks ago I was accepted into the ‘family’ and have not looked back. As someone with no previous experience in the care sector, but who was thinking about it for quite a while, I have been empowered by a fantastic team of amazing people. I was extremely anxious changing my career at the age of 50… no idea why! If you are thinking of joining, come on board, you won’t be disappointed.

Jo - Home Instead Care Professional

Home Instead Exeter & East Devon Location Map
Exeter & East Devon
1-3 Yeo Business Park,
Axehayes Farm
Clyst St Mary,
EX5 1DP
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