Home care in Chester

The Home Instead team at Chester are proud to provide expert home care across the area.

Helping you stay living comfortably at home.

We’re here to help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.

With round the clock support from the local Home Instead office, our dedicated team of Care Professionals provide a range of in-home care services across the area. We’re a friendly bunch, so give us a quick call, and we’ll see what we can do for you or your loved one today.

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

Mike and Catharine Chalton
Franchise Owners
As franchise owners, Mike and Catharine make a perfect team. Since joining the Home Instead family over fifteen years ago, they have worked tirelessly to build their reputation for delivering outstanding care to clients and their families.
Mike and Catharine Chalton
Franchise Owners
Rebecca Bradley
Group Operations Manager
Rebecca is a vastly experienced operations manager, with over a decade of experience working within Home Instead. She began her journey as a Care Professional in 2012, and today oversees all aspects of Home Instead Chester's operations.
Rebecca Bradley
Group Operations Manager
Jenny Kyle
Head of People
Jen oversees the welfare of our team of Care Professionals, ensuring they continue to deliver outstanding levels of care across Wirral, Chester and Liverpool South. Her natural compassion, communications skills and attention to detail mean Jen is a perfect fit for her role.
Jenny Kyle
Head of People
Mary Costello-Smith
Head of Business Operations
Mary is the face of Home Instead in the community, developing key relationships and partnerships with local organisations and community groups. Mary has extensive local knowlege, and is committed helping grow the Home Instead brand.
Mary Costello-Smith
Head of Business Operations
Pam Jordan
Finance Officer
Pam was born in Wirral and has lived here all her life. She is an invaluable member of the Chester Operations Team being responsible for all aspects of the financial administration the business.
Pam Jordan
Finance Officer
Jayne Ward
Registered Care Manager
Jayne is our Care Manager and oversees all aspects of the Care Team from client enquiry through to ensuring every client receives an outstanding level of care. Jayne brings over a decade of care industry experience to Home Instead Chester.
Jayne Ward
Registered Care Manager
Jonathan Verheof
Community Engagement Officer.
Jonathan is the face of Home Instead in the Chester and Cheshire West community. He works closely with local community groups, church groups, and charities to support our older community, supported by Home Instead's values.
Jonathan Verheof
Community Engagement Officer.
Nadine Rees
Hiring Coordinator
Nadine is key to our Care Professional recruitment efforts and the main person you will when you've been invited for interview. Nadine brings her interpersonal skills from years' of experience gained in the airline and travel sector to the Home Instead team.
Nadine Rees
Hiring Coordinator
Jake Steele
Training Officer
Jake is our full-time training officer for Wirral, Chester and Liverpool South. He brings a wealth of experience to his training role, gained from his time as a Care Professional, where he was a national finalist of Care Professional of the Year in 2024
Jake Steele
Training Officer
Frankie Forsythe
Onboarding Coordinator
Frankie provides dedicated support to new starters, guiding them through recruitment, compliance, induction and their first steps in their role as a Care Professional, helping to ensure a smooth and positive start to their career with Home Instead.
Frankie Forsythe
Onboarding Coordinator
Colin Moras
Data Analytics and Projects
Colin plays a key role in supporting our Care Operations team in Chester. He is central to supporting the team on a day-to-day basis in addition to implementing a paperless office system and looking after many of our IT needs.
Colin Moras
Data Analytics and Projects
Sasha Rainford
Scheduling Lead
As a scheduler Sasha is a key member of the operations team, working alongside David. She is also a logical problem solver, which is essential to be a successful and effective scheduler.
Sasha Rainford
Scheduling Lead

This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.

Eileen, Client

I am very happy with the support, care and kindness I receive from all the staff of Home Instead.

B.M, Client

Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.

Steve, Client

Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.

Bridget, Client's Family

Chester

First Floor,
Poplar House, Park West, Chester,
CH1 4RN

Click to call

Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Chester, Ellesmere Port, Great Sutton, Blacon, Whitby, Hoole, Wolverham, Saltney, Lache, Overpool, Eccleston, Queens Park, Boughton Heath, Hough Green, Stamford Bridge, Handbridge, Saughall, Tarvin, Westwood Park, Farndon, Westminster Park, Waverton, Tattenhall, Mickle Trafford, Coddington, Harthill, Higher Kinnerton, Christleton, Guilden Sutton, Littleton, Upton Heath, Chorlton, Croughton, Castletown, Mollington, Ashton Hayes, Hooton, Dodleston, Childer Thornton, Great Barrow, Mouldsworth, Dunkirk, Pulford, Poulton, Capenhurst, Churton, Clutton, Hargrave, Caldecott, Burton, Backford, Aldford, Huxley, Oscroft, Newtown, Puddington, Ince, Milton Green, Elton, Burwardsley, Ledsham, Picton, Saighton, Stoak, Wervin, Tarvin Sands, Gatesheath, Lower Kinnerton, Brown Heath, Wimbolds Trafford, Little Stanney, The Green, Hoofield, Higher Burwardsley, Rowton, Bruera, Little Barrow, Greenlooms, Huntington, Handley, Two Mills, Long Green, Bridge Trafford, Shotwick, Cheshire Oaks, Upton, Moston, Aldersey Green, Brown Knowl, Broxton, Newton, Newton, Little Sutton, Chester Business Park, Vicars Cross, Abbot's Mead, Northgate Village, Caldy Valley, Saltney Ferry, Stanney Oaks, Thornton le Moors, Great Boughton, Crewe by Farndon, Lea-by-Backford, Plemstall, Hoole Village, Pipers Ash, Gorstella, Newton-by-Tattenhall, Chowley Oak, Higher Ferry, Denhall, Burton Point, Thornton Green, Elton Green, Morley Bridge, Stamford Mill, Rivacre Village, Stanlow Point

If your town doesn't appear above please check the postcodes below to see if we cover your area.

Postcodes we cover: CH1 1, CH65 8, CH1 3, CH66 8, CH66 7, CH65 2, CH65 7, CH65 6, CH65 3, CH65 1, CH66 6, CH65 0, CH4 7, CH2 3, CH1 2, CH65 5, CH1 5, CH66 0, CH66 9, CH4 8, CH65 4, CH66 2, CH66 5, CH1 4, CH3 8, CH3 9, CH66 1, CH66 3, CH66 4, CH4 9, CH2 1, CH2 2, CH64 5, CH65 9, CH3 5, CH2 4, CH3 6, CH1 6, CH3 7