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Welcome to our Electronic Brochure

We understand that when you are looking for a care provider the process of researching your options can often be bewildering. This guide should explain some of the key differences with the Home Instead Senior Care person centred approach.

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We are Here to Help

Care is where the worry ends and life begins.

We all need a home. Not merely somewhere to live, but where we can truly be ourselves; with surroundings that remind us of exactly who we are and where we belong.

So why shouldn't we be free to stay at home for as long as we can - even if age means that we can no longer look after ourselves as well as we once could?

The Home Instead approach;

  • Your loved one stays where they feel safe and surrounded by memories
  • You can feel at ease about their safety with people you trust
  • We work with you in arranging appropriate assistance for their needs
  • We'll assist you every step – from starting the conversation to making a plan

Our Heritage

To you, it's about finding a trusted partner. To us, it's personal.

The Home Instead Senior Care person centred approach to care operates in nearly 20 countries around the world from approaching 1000 offices. We are a substantial organisation but we focus on individuals in everything that we do. Our office is owned locally to ensure we are a fundamental part of our community. Our care is always bespoke, never prescriptive, always flexible and never standardised because our care is truly person centred.

When the company was formed over 15 years ago it was because of direct personal experience of the difficulty in securing good quality care for our founder’s family. When Home Instead Senior Care came to the UK over 5 years ago this situation was repeated when Trevor Brocklebank struggled to find quality care for his Grandfather.

About Care in York

Home Instead Senior Care York is owned by husband and wife team Luke Norbury and Ann-Marie Roche.  Luke and Ann-Marie set up the York office in March 2009 after moving back to Luke’s home county of Yorkshire from London. 

Luke and Ann-Marie got involved in the care sector in order to apply their experience in business management and marketing to work that could genuinely improve the quality of people’s lives. Home Instead Senior Care’s determination to deliver the highest quality care to people in their own homes is what drew Luke and Ann-Marie to become part of the Home Instead Senior Care franchise network.

Our CAREGivers are chosen for their caring respectful approach to the elderly along with their dependability and willingness to match their valuable life experience with the excellent training Home Instead Senior Care has to offer.

Local People

We are very proud to have a priceless team of dedicated, compassionate and reliable CAREGivers, all of whom go above and beyond the call of duty to take care of their clients. They are chosen for their wide ranging and diverse backgrounds and skills. They have good life experience and above all, empathy for vulnerable people in life. These are people who genuinely care.

Companionship Services

  • Offer companionship and conversation
  • Arrange appointments
  • Help with travel arrangements
  • Stimulate mental awareness
  • Escort to appointments
  • Assist with clothing selection
  • Assist with entertaining
  • Help with reading
  • Participate in hobbies and crafts
  • Monitor diet and eating
  • Buy magazines, papers and books
  • Rent and play films
  • Plan visits, outings and trips
  • Visit neighbours and friends
  • Accompany to lunch or dinner
  • Attend plays or concerts
  • Attend club meetings and sporting events
  • Record family history
  • Discuss current/historical events
  • Reminisce about the past

Home Help

  • Collect prescriptions
  • Provide light housekeeping
  • Dusting and vacuuming
  • Help with washing and ironing
  • Make beds and change bed linen
  • Answer the door
  • Organise wardrobes and cupboards
  • Take out rubbish
  • Meal preparation and tidy away
  • Check food expiry dates
  • Supervise home maintenance
  • Oversee home deliveries
  • Care for houseplants
  • Assist with pet care
  • Prepare shopping lists
  • Help with general shopping
  • Drop off and collect dry cleaning

Personal Care

  • Help with bathing
  • Assist with dressing
  • Provide grooming
  • Help with incontinence care
  • Assist with eating
  • Dementia care
  • Alzheimer's care
  • Provide respite care
  • Provide convalescence care
  • Provide medication reminders
  • Assist with morning/wake up
  • Assist with evening/tuck in
10 Clifton Moor Business Village , James Nicolson Link , Clifton Moor
York YO30 4XG

01904 690884

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