Being a CAREGiver
Every year we believe that it is good to recognise the work our Caregivers provide and show appreciation for someone who has made a real difference to our clients lives, not because Care giving is their job, but because they love the job they are doing and this shows from the compliments our clients make about the Caregivers who support them.
This year we have awarded our “Make a Difference Award 2016 / 2017” to Helen Jones of Garden Village, Wrexham
Helen Jones has worked for Home Instead Senior Care since August 2016, Helen was a stay at home mum before coming to Home Instead, having brought up her 4 children with her husband. Helen came to Home Instead having seen a local advert and thought that the job sounded very interesting, as she really enjoyed helping her Elderly relatives to stay at Home.
Helen has written a short piece of what is like to work for Home Instead Senior Care :
“The time we are given as Caregivers to spend supporting clients means we can make a positive difference to their day and the trust bond formed makes it possible to notice when all is not right or something simply needs attention. I like the way the office communicates, which ensures that we are kept up to date so I am able to give the best care at all times and also that the effort we make to take the best care of clients of our clients assisting each other when those unforeseen circumstances arise are appreciated.
To sum it up, I find this was the best career move I have made, to be part of this Big Caring and Happy Company”
We wish to say, “thank you” to Helen Jones for all the hard work she has done for our clients. Helen will be enjoying a 3-course meal for 2 with a bottle of wine @the lemon tree, Wrexham.
I rarely make comments like this, however, my recent experience makes me break my rules. I had Home Instead Senior Care Wrexham and Flintshire East for my Mother who had an emergency when I was out of the country. I rang Home Instead who responded with a personal visit to my Mother within 5 minutes. No ifs no buts, no questions or delays, they just realised it was a small but important task to resolve immediately, which they did. This was a great relief when I was far away, and delightful good customer service.Mr J (son)