“ Your team have been fantastic. I'm so pleased my friend suggested Home Instead, it's has been a relief to have reliable help over the last few months. ’’
Mr H, Virginia Water
On his behalf my sister and I we remain delighted that he is continuing to do as well as can be expected under the expert and diligent care from your team of carers and the excellent support in the office.
Mrs S - Staines
Firstly major congratulations on the ‘outstanding’ rating from the CQC Inspection. I and Mum & Dad can only agree with this rating and we believe it is very well deserved for all the team at your Home Instead.
My thanks as always to Hayley, Jo and the rest of the team for the care & support they show my parents - we could not manage without them and they have made such a difference to my parents lives (especially Hayley as their main carer).
Bit of feedback to you on the training course you did for my family. Ben (the young man, my nephew) uses things he learnt every week when he visits my parents which is lovely. He felt he learnt so much and that is really great for him at such a young age.
Mr T - Windsor
Anitra and Team. Congratulations on the award, which we too feel is fully deserved. Your teams’ support has made a huge improvement to Mums quality of life and we are very grateful.
Mr S - Staines
I have been across to Mary's this afternoon and what a positive difference Jean has made in such a short time. I noticed immediatly how clean the house was, from the top to bottom. Mary is very much taken with her, it seems to me that it was a excellent choice to place Jean with Mary, thank you. I feel much more comfortable that someone is going in to see her and do things for her on a regular basis. Please will you pass on my thanks to Jean as well.
Mrs T - Slough
I just had an amazing call from a new clients wife, to say her husband really enjoyed seeing Andy yesterday. She described them talking about football, and that Alan was more animated than she had seen him in ages. She would like to request more of him.
C from Thorpe Lea
“I'm very happy with the excellent care my parents enjoy. I know they're in good hands, I'm very lucky.Thank you,”
Mrs A - Feltham
“I am so totally delighted with Barbara and how things are progressing. I am thrilled to bits, it’s a huge weight off my shoulders. I would ring in the morning and if he didn’t answer I would panic. It is such a relief to know that his CAREGiver will be there every day. ”
Mrs C - Feltham
"It is such a great comfort to know that you are going in to see my father every day. He is like his old self again, chatting and laughing. The visits from Barbara are so special to him. Thank you!"
Mr A - Virginia Water
"What you do at Home Instead is delight!"
Mrs D - Wraysbury
“Chrissie is so amazing with my father that she must have a purple heart, she is living Home Instead’s values by the way she cares for him with empathy, kindness and love”
Mr A, Virginia Water
"Such a responsive and tailor made service. It is amazing when we request our carer, the quality never slips. Thank you, you have made such a huge difference to my father's life."
Mr D, Windsor
"The CAREGiver that attends my wife, she really bonds with my wife, lovingly given her an attention whilst responding to her needs. Home Instead is very special indeed."