Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

""I have always had very good relation with the office staff and they have always been very helpful, sympathetic and tried to help find solutions to problems. Plus the CAREGivers go the extra mile to help Mum get to..." Mrs H - Daughter of client in Roundhay
""Better than could be expected. If only all businesses cared so much, the world would be a better place. The carer was delightful. Unfortunately, we only used Home Instead for a very short period, as Mum decided she..." Mrs G - Client in Shadwell
""From the office workers to the girls who see to my mother in law the service is amazing."" Mrs B - Daughter-in-law of client in Scarcroft

""My carers give me an excellent service, many times going that extra mile to make sure that I have every thing I need and am happy before they leave.""

Mrs H - Client in Collingham

""We always felt dad was receiving excellent care and support at home from carers who are very skilled and sensitive to the needs of the person with dementia. Carers were always cheerful and positive in outlook.""

Mrs P - Daughter of client in Collingham

"To you all. Thank you for all your care and thoughtfulness that you gave my mother. Thank you to all the staff in the office who always found time to talk to me. Keep up the good work."

Mrs R - Daughter of client in Boston Spa - May 2015

"Thank you so very much for the care and kindness you have shown mum over the last couple of years - and in particularly in the last 3 months. I am so pleased to have been able to keep her at home until the end and absolutely couldn’t have done that without you all. The support and understanding that you all gave felt like that of “sisters” and I hope to have made some friend too!  Each of the ladies, with their different personalities, took time to get the best out of mum and put the best in. Thank you."

Mrs C - Daughter of client in Weeton - April 2015

"I would like to express my appreciation of the tact, skill and sympathetic care of both Claire and Maureen during this, for me, unfortunate episode. For my wife and for me the situation was quite traumatic, alleviated principally by the excellent professional service which your staff provided."

Mr H – Son of client in Thorp Arch

"Many thanks to you and your team for caring for our mother during her last few days."

Misses R – Daughters of client in Wetherby

"Thank you all for looking after me and Peter it has been much appreciated. Thank you especially to Lyndsey and Ruth. I shall miss you all."

Mrs S – Wetherby

"I can never thank you for all the care I had from you and the ladies who came and cared for me."

Mrs G – Collingham

"I would like to express my appreciation of the tact, skill and sympathetic care of both Claire and Maureen."

Mr H – Thorp Arch October 2014

"I would like the opportunity to thankyou from all us all and especially my dad who would agree you and your staff gave a truly wonderful service. You managed to look after Dad and also put mine and my sister’s minds at rest.  Thanks again and please pass on our kindest wishes to Ruth and Claire. All the best for 2014. "

The T Family - Leeds January 2014

"Cannot thank you enough. My mother was so comfortable with the CAREGivers. I was so reassured and was able to really enjoy my holiday knowing my mother was in safe, caring hands. Thank you."

Mrs C - daughter of Mrs R - Wetherby

"Home Instead got involved at a critical time in my 86 year old mother's life and had an immediate impact. They produced a comprehensive and highly professional care plan and delivered a level of support that was exceptional. Committed, conscientious, caring, flexible and incredibly responsive, they made a huge difference to the quality of my mother's life and relieved me and my sister, both of us live at some distance from Wetherby. They have taken off so much stress and anxiety we had been feeling. I cannot recommend Home Instead highly enough."

Mr P - Son of client in Linton

"Many thanks to Judy for her companionship. It put our minds at rest whilst away! We wil contact you in the future if any services needed."

Mr B - Son of client in Collingham

"As we contacted you at such short notice, just before Christmas, we half expected that you would be unable to arrange anything before Christmas. Instead Alison was extremely helpful and efficient in setting up carers which allowed Gramdma to come home from hospital on Christmas Eve. Throughout the period of care given, Alison continued to be a source of advice and help in allowing us as a family to cope with Grandma’s needs. Also all the carers we met were extremely impressive, not only in their efficiency, but also in their manner – they obviously see it as a vocation, not just “a job”. Grandma really bonded with them all and they brightened her day considerably, due to their bubbly and cheerful manner. We would have no hesitation in recommending your firm to friends or relatives. Please pass on our grateful thanks to everyone involved."

Mr & Mrs N and Mr & Mrs C – Grandchildren of client at Harewood

"Highly recommended, exceeded requirements of care and helped us out of difficulty on more than one occasion."

Mrs H - Bardsey

"The team were excellent during my mother's ill health particularly when we needed help organising full time terminal care at home. They liaised well with other organisations. We would have struggled without their care and support during this time and post bereavement. We would have no hesitation in recommending Home Instead Senior Care."

Mrs W - Daughter of client in Collingham

"A first rate service."

Mr H - Client at Huby

"The ladies were helpful and very friendly - always prompt and willing. They really helped while I was on my own - my family were on holiday. Thank you."

Mrs S - Boston Spa

"Marvellous organisation!"

Mr J - Son of client in Collingham

"A caring personal service in the comfort of your own home – ideal."

Mr U – Son of client in Collingham

"I feel very comfortable with my carer. I feel she would be good with any needs I might have now or in the future."

Mrs G – Collingham

"Everything worked very well and the service was superb. It gave me a lot of reassurance knowing my mother was in good hands and with caring staff. Many thanks."

Mrs H – Daughter of client in Wetherby

"Thank you – you took the pressure out of a very difficult situation for us. It meant we could concentrate on mum without having to worry about dad. Thank you so much."

Mrs C - Wetherby

"We required temporary care to enable my elderly mother to attend her grand-daughter’s wedding and weekend at Wood Hall. Excellent, caring service."

Mrs B – Daughter of client visiting Wetherby

"Thank you all for your professional, courteous and sensitive care of my dad. "

Mrs S - Wetherby

"An extremely good service in every way. I have already recommended it to two people."

Mrs P - Collingham

"Thank you so much for all your help and advice you are a true star and I will most certainly recomend Home Instead at every opportunity."

Mrs C - Sicklinghall

"Very pleased - professional and caring. I feel confident that my Great Aunt is being very well looked after."

Mrs M - Boston Spa

"With deep appreciation and thanks for your wonderful support and kindness during those very difficult last days. You made everything so much better for us both and our family."

Mrs T - Alwoodley Leeds January 2012
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