Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"A clients daughter phoned to say how much her dad likes the CAREGiver he visits, he refers to her as "a treasure which is unknown". They are all really pleased with the service. April 2017" clients daughter
"commenting on one particular CAREGiver "Ann is an amazing lady who always goes above and beyond her call of duty when working with Pat. April 2017" Mr B clients husband
"I am really pleased with the service and can already see a real difference in mum." FMcC daughter of a relatively new client

"Since April 2013 we have been supported by Home Instead for companionship. Bob has built up very good relationships with his Carers  and looks forward to his outings. I am relaxed and have confidence that he is safe in professional care. I was able to attend Melissa's excellent course and discussing coping strategies has helped immensely."

Mrs Mary Pollard, Lymm

"I could say SO many wonderful things about you and  your team, and I often sing your praises to people in passing. ..... Yesterday was just a typical example of exactly how efficient and reliable you all are.  ....... Just as I was getting ready for work I received a phone call from my lovely but rather 'eccentric'  mother, your client..... .. Her request was a fairly simple one, but unfortunately it came with an extremely demanding urgency! ..In fact...to her..it was a matter of life and death!! Not being able to meet her needs at that time, I quickly realised that that probably wasn't going to be the last I heard from her that afternoon! and that I'd be taking the problem to work with me!     The very fact that I felt totally comfortable about ringing you with such a trivial dilemma, speaks volumes about the type of relationship you have with your clients and their families. You immediately took all the concern away from me and I was able to go to work and forget about it!.... I was, however, reminded of it again when I got home that evening off my late shift, to find a telephone message off Mum saying.... " you don't need to bother bringing me any Ginger nut biscuits now, ..that lovely carer brought me some! ..fancy that?!! "     THANK YOU! for every single thing you do, not only for Mum, but also for her family! XX"

Ginger nut biscuits dilemma.....

"The CAREGivers who attended to Mum showed tact, understanding and professionalism to the highest standard and were a credit to the organisation, their care was exemplary."

Client

"I would highly recommend Home Instead Senior Care to anyone who needs care in the home and who wants the highest possible quality care."

Client

"Home Instead Senior Care has been a vital part of our lives for such a long time, without your support my parents, both aged ninety four, would not have been able to remain in their own home for as long as they did."

Client
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