The Home Instead team have been supporting my parents for 9 years, the quality of support, advice and guidance has always been of the highest standard. The communication channels are very supportive to my family and me. The individual care, support and friendship provided is excellent and has ensured my life, and that of my family is also supported. The Care Pro’s feel like part of the extended family, such is the wonderful relationship they have with my mother. I find the immediate feedback from the team on issues such as planning issues or finance related queries, is so important and nothing is too much trouble for the team to deal with. Many thanks to everyone for your support which is invaluable!