Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"I couldn't be happier with the lovely people you employ, they are interesting, thoughtful and I really look forward to the Caregivers visits and are a bright light in the day as well as always being so helpful" Mrs Anne Brown
"Always helpful and kind, I cannot fault the level of service and care." Mrs Irene Fitzmaurice
"I highly recommend Home Instead Senior Care. All my caregivers are both friendly, restfulcompany and efficient." Mrs Frances Bridget Bowcock

"Amazing, caring, friendly - every carer is so helpful and they all attend to my wife with patience and good humour. She likes all of them!"

Mr Paul Visser

"My mother has been extremely pleased with the help and support from "her team". She feels they have brought in an extra dimension to her days and they have become her extended family."

Mrs Jean Weichert

"As an 89 year old lady, living alone, I value the wonderful companionship, care & security that my carers provide for me. The carers are punctual, friendly & honest. The service provided is absolutely excellent. I am more than happy to recommend Home Instead Senior Care to anyone."

Mrs Jean Morgan

"Very thorough, thoughtful punctual and polite, always happy to oblige. Very organised and efficient."

Mrs Rachael Richards

"Most important is that the client is happy with the carers - in this case she is."

Mr Stephen Carson

"A very personal service for all levels."

Mrs K Russell-Burton

"Your Caregiver is a lovely lady, friendly and bubbly.  She is always cheerful and comes in with a big smile.  She is generous and always happy to do that little bit extra.  She is one of my husband’s “bath buddies”, making bath time fun for him.  She is genuinely kind-hearted – taking her own time to visit my husband’s when he has been in respite or hospital.  She always includes me in conversations, and when she saw me knitting, she introduced me to the knitting club she belongs to, enabling me to make new friends. She has become a good friend and I shall miss her visits.”"

Mrs P, Tresillian

"On behalf of my father and the family I would like to express our thanks to the Home Instead team for the care and support provided to my mother over the last months of her life. I was impressed at the consistent high standard of care provided. Everyone involved with my mother treated her with consideration and respect, endeavouring to maintain her dignity in what were sometimes difficult situations when she was reluctant to accept the care she needed.  The commitment and dedication of the staff involved allowed my mother to fulfill her wish to stay at home despite her complex needs, and to die peacefully in her living room with the comforting presence of my father. Although the loss of my mother leaves us with much sadness and a huge gap in our lives we are very grateful that she experienced a good death.  Knowing that she was able to die peacefully at home is a comfort and help when we contemplate the inevitable future for ourselves."

Mrs P, Truro

"There just aren't the right words to thank you and everyone at Home Instead for all you have done for Mum and me over the last two years or so. Without you I couldn't possibly have managed to keep Mum at home and care for her - the one thing I knew she wanted and the promise I made to my father before he died. Home Instead soon became part of our little family, an amazing team of caring, sensitive and loving individuals, each of whom became a friend.  Mum was so fond of everyone and was so grateful for their kindness.Thank you for the total reliability of the service you give - in all these months you never let us down for a moment - and for being so responsive and understanding.   I always knew I could turn to you and you were there for me when I needed some extra help. In the end Mum left us peacefully.  We were very proud of her courage and dignity but know she would want to be remembered with a smile and not tears. I miss you all very much - you brightened my life just as much as Mum's.  Thank you from the bottom of my heart."

Ms A, Falmouth

"Just a small token to say thank you for all the care, support and kindness you showed to my dear Mum, and to my husband and myself. I honestly don’t know what I would have done without you. You made such a difference to what could have been a very difficult and distressing time. Many, many thanks."

Mrs R, Falmouth
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