Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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The Taunton & West Somerset Team

Vanessa Munson - Franchise Owner

Vanessa Munson - Franchise Owner

Our local team is managed by Vanessa Munson. Vanessa is extremely proud of bringing Home Instead to her own local area and has a clear focus on providing flexible, reliable and high quality care. Vanessa is passionate about caring for the elderly having observed the difference that compassionate and personal home care can make to a person’s overall wellbeing. She has lived in the area for the whole of her life and is married with two children. Her work has mainly been in counselling with children and she has always been committed to making a positive difference to the wellbeing of vulnerable groups

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Fran Bradshaw - Care Manager

Fran Bradshaw - Care Manager

I feel particularly lucky to have joined the Taunton office of Home Instead as their Care Manager from the onset. I am totally dedicated to working for this home care provider because they share my intrinsic values and passion for providing exceptional person-centred care. Delivering a high quality service and making a difference to people’s lives is paramount to me personally. This isn’t just a job to me, it’s a vocation.

My background has mainly been in hospitality which possibly explains why I am so passionate about getting services right. I made the decision to change employment direction after my own partner suffered a life changing stroke. For the last 5 years I have worked across the continuum of care in sheltered, supported, residential, nursing and palliative care. During this time I decided to support my commitment to the care industry by returning to education as a mature student, studying for and passing my BSc Honours Degree in Health & Social Care Management. I understand the difficulties that can be experienced by individuals, their families and carers trying to find the right care for themselves or their loved ones and I honestly believe that the care provision offered by Home Instead fulfil a significant gap and ease many individual concerns. I consider myself to be understanding and approachable to all, so feel free to contact me personally.

A little personal background information, I was born in Yorkshire but migrated to the South West after living in Europe for a few years. I spent 16 years in Cornwall before finally moving to my partner’s home county of Somerset and I’m now proud to call it my home too. I have three wonderful children aged 24, 12 and 11 years who all still live at home. My partner Adrian is visually impaired so we have the addition of a guide dog ‘Pepper’ to the household, who has become quite a character and loved and respected by all. In my free time I act as a secretary and first aider to a local junior rugby team (there’s nothing better than standing pitch side every Sunday morning in all weathers, that’s dedication for you!)

'Just want to let you know how happy we both are with the care you provide. S & L are really lovely and R feels very comfortable with them. They are a pleasure to have in our home'

Mrs W - Client's wife