Home Instead is one of the rare agencies I have used during the last 6years where not only do the office staff and the front line carers work as a team but also work as a team with my own employees. All their employees work to an extremely high standard but they actually truly care and not only look after my physical well being but also my emotional one. They have never let me down and never fail to communicate with me regarding any problems. They bend over backwards to be there for me and have never let me down. Any carer they ever send to me cares not only physically but also with their hearts. The level of care they provide is truly exceptional.