Every year all of our CAREGivers and office staff complete an anonymous survey on what it is like to work for Home Instead. All of our clients are also sent an anonymous survey on the care they receive from us. This is called PEAQ, which stands for ‘Pursuing Excellence by Advancing Quality’. This feedback is valuable as it allows us to see how we can improve and then implement these changes. Our CAREGivers are also entered into a draw to win some great prizes!
Each year we use PEAQ week as a chance to have a lot of fun and all of our CAREGivers come to the office to chat with each other and get involved. This year we chose the theme of ‘beach party’ to get everyone in the mood for our Summer BBQ coming up in August. The office was decorated with lanterns, paddling pools, surfboards and even sand! There was also fresh juice, tea, coffee and cakes on hand for refreshments.
Our CAREGivers got stuck in with the theme and had lots of photos with the accessories! We even had Vicky’s French bulldog Ethel in and she also enjoyed the beach theme! She was a hit with the CAREGivers too but who can blame them… look at that face!