Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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About Home Instead Sutton, Surrey

Home Instead Senior Care, Sutton is owned by local man Tony Ward. His wife Myrna is a fellow Director and a Home Instead CAREGiver when not looking after their 16 year old son William. Tony has 3 older sons Simon, Matthew and Alistair as well as 4 grandchildren.

Tony was born in Carshalton and was educated at Wallington County Grammar School and remained in the Sutton area until the offer of a job in Hong Kong lured him away in 1994 for 3 years. A one year contractl in Japan followed and then a 9 year spell working for insurance giant AON in Botswana, Southern Africa.

Tony's mother Amy  joined the familyin Botswana during 2003 at the age of 83 and stayed with them until they all came back to Sutton in 2007. Unfortunately after 6 months in England, Amy was diagnosed with Multiple Myeloma and 3 months later in February 2008 sadly passed away.

It was during her illness that Tony and Myrna first became aware of some of the limitations within Social Care in this country when she received some less than satisfactory care and attention while at home before being admitted to hospital for the final time.

When, after 25 years in the Life, Investment and Pensions industry, Tony wanted to start his own business, the opportunity to redress and improve the situation within the elderly care sector led him to the welcoming doors of Home Instead Senior Care.

Once having met Trevor Brocklebank, his team, as well as some other Home Instead Senior Care office owners, it was a very easy decision to join them to help improve care services at home for people in Sutton and the surrounding areas.

Tony, Myrna, and the whole team have really embraced the Home Instead Senior Care ethos of providing quality, personalised care to all their lovely clients, a fact recently acknowledged by care regulator The Care Quality Commission in their latest inspection. Please follow the link opposite to read the full report.

In addition to running an expanding business Tony is a volunteer Director of local charity Sutton Healthwatch and is also a committee member helping to set up the newly formed Dementia Action Alliance in Sutton.

The Sutton Surrey Home Instead Senior Care Office is part of a global network of more than 975 locally owned and operated offices.

Tony Ward
Home Instead Senior Care
Sutton, Surrey
CAREGiver assisting client with phone
  • UKHCA Registered

Thank you for all the support and care you gave my father and our family. Home Instead's reliable service and superb, understanding caregivers enabled Dad to enjoy living at home for as long as possible. The records kept and phone calls were very helpful and useful. I was able to see changes is Dad's abilities and adjust care accordingly. As Dad's condition deteriorated in September and October, I phoned the office many times. Communication was excellent and staff were always understanding and helpful. Dad is now in residential care and I was delighted when Sutton Home Instead agreed to continue with supporting Dad once a week. He is very lucky!

Mrs B