Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"There is always someone in the office who is available to listen and help." Mrs SP
"This is just to say a big thank you to everyone at Home Instead who helped keep my dad in his own home to the age of 96. It meant a lot to me to know that when I wasn't there he would be getting a smile and a chat and..." Mr RD
"RK (Client) is happy with her two main CAREGivers. She has said they are very helpful, kind and know what they are doing. IK says: when I am around I can hear the CAREGivers chatting to Mum and it's lovely to hear. We..." IK (Client's son)

"Thank you for all the lovely people you send me."

MC (Client)

"To all the CAREGivers and Staff at Home Instead, Thank you so much for all the kindness and care you have taken in looking after Fay. Best wishes,"

Mrs HB (daughter)

"I would like to say again thankyou for all the support given to my Mum during the last months of her life."

JA. Cheshire (daughter)

"Thank you so much for the beautiful bunch of flowers that Hayley brought this orning on your behalf. It is always a pleasure to reccommend Home Instead who have helped me so wonderfully for such a long time now. I have improved considerably but, I must confess, I fear the thought of losing the incomparable Hayley, she is such a great support to me."

OH, Bramhall

"Thank you all for the loving care that you gave to N over the last five years. In many cases it was above and beyond the requirements of the job and the personal care you bestowed upon her was more like "family". Despite her incapacity, I feel sure that she appreciated this as much as we as family did. The home seems empty now. No N, no equipment and no caregivers. We miss you all, love and best wishes"

BS and family, Bramhall

"I just wanted to say a massive thank you to you all, for the support and guidance you have provided over the past few weeks. I have had such a wonderful morning and look forward to starting another day tomorrow. You have all individually helped to make me feel welcome and as equipped as I can be, in starting this new venture. I am truly proud to be a part of a client centred company and to learn as much as I can from an inspirational team of people."

Jane Taylor - CAREGiver

"‘Your girls have been absolute stars with Mum and have helped me regain some sleep and sanity, thank you for all your support.’"

Mrs PL, daughter of Client

"I have kept in touch with Kellyann & she is aware of Mums passing. Even though she only knew Mum for approximately 12 months, I cannot begin to tell you the special bond that Mum had with Kellyann. She certainly brightened Mums day and even with her dementia deteriorating, she never forgot Kellyann, even at the end, for which I will be forever grateful."

Mrs JD, daughter

"PH and I would like to thank you for all your help and support over what has been a year of challenges.  Your care has been, and continues to be, an absolute necessity and important part of P's life, which is of great benefit to us all.  Please pass on our very grateful thanks to all caregivers and team.  We appreciate you all. Mrs SH.  "

Mrs SH, Cheadle Hulme

"My Aunt, EF and myself would like to thank Home Instead for the Night Care given by Caregiver J to my Aunt. J was lovely and my Aunt got on with J so well, which is quite a feat! Having used your night care before, my Aunt and myself were very confident and relaxed, as we knew your high standards and care from your staff which again through J enabled us to have trouble free nights. With grateful thanks, SB"

Mrs SB, Stockport

"The care my dad is having from your staff is making such a difference and we really do appreciate it. I feel as though a weight has been lifted off me knowing such a professional team are checking on him each day and improving his condition.  My dad walked without his stick in the garden on Sunday, I couldn’t believe the improvement in him in just a week."

Mrs JB, Stockport

"Dear David, I would like to say thank you for the service that your company has provided for my wife A and myself for the past 5 years. Special thanks go to CB (CAREGiver) who, from the very first day, gave me a sense of security knowing that A was in very capable hands and that I could relax and enjoy my weekly walks. A's health has now reached a point where I am finding it more difficult to cope and my family feel that for both our benefits she will need residential care to provide a safe environment and to suit her needs. I wish you every success in the future and would not hesitate to recommend your services to anyone in need. Yours sincerely SB."

Mr SB

"May I take this opportunity to thank your company for the professional capacity they showed and thanks to the carers for their sympathetic approach and tolerant great work, R (CAREGiver) was outstanding."

Dr SJF

"Just to say a huge thank you to you all for organising Mum's memory book - it's marvellous! She shows it to me every time I visit her and took great pride in showing my husband and daughter today - it brought tears to their eyes. Also, thanks as ever for all the care you provide for Mum and particularly thanks to Samantha and Mark."

RT, Bollington

"I would like to thank all of you for the happiness you brought to my dad, J D over the past year. His visit with R to the WWII Christmas Afternoon Tea was the highlight for him and he never stopped talking about it. He always loved his trips to the pubs and tea rooms, with a lady on his arm and always talked about his day trips out. The world is an empty place without him, but he is with mum now. Without your support and companionship he would have been very lonely. Thank you all from the bottom of my heart, Love SD and family"

SD and Family, Marple

"Thank you for the beautiful card in memory of RB. The loving care in which you have provided for her in recent years has enabled her to live in her own home, as she clearly wanted. The dedication of the caregivers and the efficiency of the office staff combined to support our family and give a sense of reassurance in the knowledge that R was being professionally, yet sensitively cared for. As a family, we are pleased to have spent a wonderful Christmas Day with R. She quietly enjoyed the occasion, even joining in a game of cards, but her main contribution to the conversation was to recall, in some detail, her outing to the Pantomime with Home Instead – a lovely memory for her. Our sincere appreciation for your services."

Family of RB

"Thank you for all you did for Tony and keeping him company. He often speaks fondly about you."

Mrs JS, daughter-in-law

"Thank you for yesterday especially as it gave me the spur to cook (roast) a chump lamb chop, roast potatoes, leeks and sprouts! And it brightened up St Valentines day for me."

Mr R, Stockport

"We were extremely lucky to have found you."

Mrs C, Stockport

"This is just to say a big thank you to everyone at Home Instead who helped keep my dad in his own home to the age of 96. It meant a lot to me to know that when I wasn't there he would be getting a smile and a chat and is wasn't just a a job."

Mrs G, Stockport

"Just a brief note to express my thanks for the caring service you provided."

Mrs C, Stockport

"Thank you for your excellent service."

Mr S, Stockport

"A huge 'thank you' from the family for the unparalleled care you gave to my mother."

Mrs C, Stockport

"She would say to me 'look how fat I am! That xxxxxx feeds me so well' and it was true - you looked after her as if she was your own mother and there is no finer accolade than that."

Mr C, Stockport

"Just a short but necessary note to say a warm and genuine 'thank you' for the care you gave to my mum. Xxxxxxx was kind, honest and a competent professional because . . . you were. My mother was not the easiest person to get along with and could be difficult at times, but even she thought you were the best and she looked forward to your every visit with anticipation."

Mr C, Stockport

"Thank you for your patience, understanding and loving care given to xxxxxxx during her time at home. Without your help she would not have been able to stay at home as long as she did. You all made her last few months at home very comfortable and enriched, for which we are very grateful."

Mr and Mrs H, Stockport

"Thank you all so much for all great care you provided for Dad for so long. The last 18 months were demanding and intensive for us all and I could not have managed without you all."

Mrs G, Stockport
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