Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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The Stockport & Tameside Team

Joanna & David Moore - Franchise Owners

Joanna & David Moore - Franchise Owners

I left University with a degree in Mechanical Engineering and have always worked in industries where excellence in quality was standard. From University I worked specifying equipment to be used in chemical plants and then moved on to work for Rolls-Royce & Associates designing pressure vessels for nuclear propulsion on Navy Submarines. I then made a move into textiles working as Operations Director and Quality Manager for a company manufacturing combat clothing and work wear in large numbers and sourced from both Eastern Europe and the Far East. I spent my time flying the world, ensuring that both the quality and delivery requirements were met. Whilst I have seen a lot of the world including the Great Wall of China, I eventually decided that there had to be more to life than spending my time in an Airport lounge!I then made a life changing decision to buy a franchise and use my experience and skills to make a difference to people’s lives. I am very much a “hands on” manager and enjoy networking with my local community and building relationships.My role is to manage and grow the business, which I do on a day to day basis. I am there to support my staff and Caregivers and ensure that we maintain and continually improve our operation to achieve the best possible outcomes for our Clients. I am very proud of what we have achieved to date.

Clare Cliff - Head of CAREGiver Experience

Clare Cliff - Head of CAREGiver Experience

Hi, my name is Clare and I joined Home Instead Senior Care Stockport as the Recruitment Coordinator. Following a whirlwind year I have been promoted to Head of CAREGiver Experience. I feel privileged to have joined a company with such a wonderful ethos around high quality of care. My new role is to find great CAREGivers, train them, support them and engage with them, ensuring every aspect of their employment is perfect. The main part of my role will be around increasing our recruitment of caregivers whilst offering flexibility around their family lives and meeting our clients care needs. Home Instead prides itself on the wonderful caregiver opportunities we offer and the training and support offered to enable caregivers to feel supported in their roles.

I look forward to being out in the community and networking whilst representing Home Instead.

I am keen to work with the other organisations within the local area in supporting people back into work after career breaks.

I have always been a “people” person and enjoy meeting others. Most of my career I have worked with children and adults with special needs to try and enhance their opportunities in life. More recently I was an Older Person Activity Coordinator reducing social isolation in their later years by arranging social events and activities across the borough of Stockport.

I am a mum of 2 (my daughter is 21 and my son is 8) I and enjoy the outdoors. Much of my spare time is spent at National Trust Properties with my family. 

Nichola Booth - Head of Client Care

Nichola Booth - Head of Client Care

Hi, my name is Nichola Booth and I am the Head of Client Care and Registered Care Manager for Home Instead Stockport and Tameside. I have worked within the care industry for over 12 years and have previously worked at Home Instead as a Field Care Supervisor, having left to develop my career as a Registered Care Manager with other home care providers.

I have gained my Degree in Health & Social Care, and I am currently undertaking my QCF level 5 in Leadership and Management in Health & Social Care. I am also trained to Level 3 in Safeguarding of Vulnerable Adults. I am a Trustee on the board of AGE UK Stockport and get a lot back from being involved in our community.

I have returned to Home Instead Senior Care after struggling to find another provider whose  values are a true ethos of their delivery. I am truly privileged to be responsible for a team of people whose passion for care shines through daily in every single task undertaken and I am extremely proud to be a part of that team, I don’t doubt for a moment that with the team we have in Stockport we can absolutely “Change The Face Of Aging” and I am excited about what the future holds: working positively to support our Clients to remain independent at home, to support families that we work alongside and the relationships that we can build, in creating partnership working within our district to further enable our clients to access services.

I have two boisterous boys who are 6 and 10 they keep me very active at home. I enjoy walks out and about, or if I’m lucky sometimes they’ll enjoy snuggling up with a duvet and a good film or book with lots of treats. I like to have meals out at different restaurants with my friends who are my extended family and support my mum and brother at their home.

 

Karen Duck - Recruitment Coordinator

Karen Duck - Recruitment Coordinator

Hello I am Karen and I am delighted to join Home Instead Senior Care in Stockport as Recruitment Coordinator.  I have over 12 years experience working in medical recruitment and for the last 15 years have been working from home whilst raising my family. As a mature student I studied Psychology and Counselling and during my career break I have continued my studies in many areas, most recently including a course in Mindfulness.

I feel very strongly about being able to offer support to families caring for loved ones in their own home. I was privileged to be able to look after a close family member myself for many years, so know first hand the importance of providing person centred care and know what a difference it can make to someone’s life to be able to live at home as long as possible. It is a wonderful experience to know that you are making a valuable difference on a daily basis and I look forward to bringing my wealth of experience to a company that is as passionate about standards of care as I am. 

Outside of the office I am first and foremost a Mum to my gorgeous girls and a wife to my fabulous Husband who I have known for over 30 years. We met as students in Manchester and it was my love for him and my life here in the North West that meant I never returned to my childhood home in Berkshire, although I never lost my ‘Southern’ accent! During my life I have been lucky enough to travel and visit many wonderful places around the world and have many amazing memories, however my home here is definitely where my heart is.

Zoe Dickinson - Staff Coordinator

Zoe Dickinson - Staff Coordinator

Hi, my name is Zoe Dickinson and I am extremely pleased to have joined Home Instead Senior Care as a Staff Coordinator.

I have worked within the care industry for a few years, starting as a caregiver for another care company. During my experience in care I have always heard positive feedback regarding Home Instead from clients and colleagues and I felt this was definitely something I wanted to be a part of. I am now proud to work for such a positive, committed, life changing organisation.

I feel I have found my calling in the care industry as I have a passion to help others and I love the feeling that I am making a difference.

Outside of work I dedicate most of my time to my Son and Daughter. We enjoy visiting parks, cinemas, and going out for meals together, then when I get a spare evening I like socialize with friends.

Kate Pearce - Trainer

Kate Pearce - Trainer

My name is Kate and I am thrilled to have joined the team at Home Instead Senior Care, Stockport as Training Officer. 

I am a Registered Nurse with 30 years of experience. I have worked in Respiratory Medicine, Hospices, Community Palliative Care, as an Agency Nurse and recently at a Care Home.

I have also worked as a Trainer since 2001; for Care Agencies and at a Care Home for the last 6 years.  I am passionate about training and believe that quality training makes a difference to the people who receive care.  I like to use different techniques to suit the needs of the learners and an interactive approach to ensure that Caregivers learn effectively and feel supported in their roles.

I love working with people and forming relationships with caregivers and clients and enjoy the satisfaction of being able to make a difference to people’s lives.  I am looking forward to visiting CAREGivers whilst they are with their clients to supervise and observe their practice.

I am married and have 2 sons at University.  I enjoy socialising with my family and friends and being outdoors walking my dog, cycling and camping.

Hayley Henderson - Field Care Support

Hayley Henderson - Field Care Support

Hi, my name is Hayley Henderson. I joined Home Instead in March 2009 after being made redundant from my job as a supervisor in soft furnishings. I started my time with Home Instead as a Caregiver. Throughout the years I have been on many different training courses all provided by Home Instead which have been invaluable for my role as a caregiver. I have cared for some amazing and inspirational people. It may sound corny but I enjoyed getting up in the mornings to go and see my clients as they had some amazing stories to tell and they were genuinely please to see me each time.

I have gained my NVQ level 3 in Health and Social Care through Home Instead. I was then offered the position of Senior Caregiver which I also enjoyed as I could continue to see my clients as well as working in the office.

I am now part of the Client Care team as a Field Care Supervisor. I am really enjoying this position as I get to meet many more of our clients and Caregivers.

Working for Home Instead is like having another family; everyone is so supportive; even though I work on my own I know that there is a great team that I can turn to if I need to.

I have seen many changes within Home Instead. They are a great company to be a part of, they are very supportive, of not only their staff but also of the clients.

Outside of work I enjoy hill walking with my boyfriend in the Peak District and I have recently discovered a love of cycling. I look after my mum and dads dogs for them when they go to their caravan. And I enjoy cooking.

Tanja Chisnall - Field Care Support

Tanja Chisnall - Field Care Support

Hi my name is Tanja Chisnall – For over 10 years I worked as a Manager in the retail sector, but I reached a point where I felt I needed a complete change of career.

I had previously worked in the care industry prior to working in retail and really enjoyed meeting lots of different people and helping them to maintain a comfortable life in their own homes. From this brief experience I decided to follow the path of becoming a carer again.

A friend recommended I apply to Home Instead, who already worked for the company. I had heard and read really positive things about Home Instead from the community and from online reviews. I really believe in Home Instead’s ethos on how they support their Clients by delivering excellent care and helping people stay independent and knew I wanted to be part of it.

I started as a CAREGiver and loved the work I did with the clients and got great job satisfaction out of the differences I was making to people’s lives. I was thrilled to be promoted into the Field Care Support Team, and I love being out in the community meeting clients and working together with CAREGivers. Our role is to tailor the care we deliver to clients as their needs change, in order to help them to remain independent in their own homes.

Outside of work I love spending quality time with my family and animals, my hobbies are cooking, knitting, arts & crafts, sewing and camping.

 

 

Helen Yates - CAREGiver Support

Helen Yates - CAREGiver Support

I wanted to get into care after my Dad suffered a stroke, after seeing all the support that he received to get to where he is now was inspirational and I knew that I wanted to give something back. I have been working as a CAREGiver now for just over 8 years and I can honestly say that it is the best thing.

I have moved into the Senior role fairly recently and I’m loving this new chapter in my career. I am not only supporting clients but this role gives me the opportunity to support new CAREGivers, helping them to feel confident and to be the best CAREGivers that they can be. Having been in the same position I can fully understand their feelings when starting a job into Care for the first time.

Outside of work, I have a teenage son who, surprisingly, is still happy to spend time with me (I’m obviously not that embarrassing). I also like to spend time and support my Dad as much as I can, we will go to Gardens Centres or to the local pub for a meal

Rebecca Wright - Client Service Coordinator

Rebecca Wright - Client Service Coordinator

Hi, my name is Rebecca Wright and I am proud to have joined the team at Home Instead Senior Care as Staff Coordinator. Recently I have moved in to the Client Care Team as Field Care Support.

I have always worked in Health and Social Care in particular  various Care and Nursing homes for over 8 years. I decided a career in caring was for me as I felt I wanted to give “something back”

Through the years of working in care home environment I found myself wanting more and looking for a Company that had that something a little extra special. This led me to Home Instead Senior Care.

I am thrilled to be a part of the forward thinking team at Home Instead with client driven core values and excellent service.

 In my free time, I enjoy spending time with my family, going out or meals and shopping.  

 

 

Rebecca Mannion - Client Services Support

Rebecca Mannion - Client Services Support

My name is Rebecca Mannion and I decided to have a complete change of career from working in catering and try Caregiving after helping to look after my father in law. I have to say although unsure of what this complete career change had to hold it was definitely the right choice. I found it was something that came very naturally to me.

I love meeting people from all walks of life and find their history so interesting. What I admire about this company is what it promotes. Outstanding care, individuality, choice, support, independence and awareness. The insightful training helped me start my new career path.

After nearly 2 years of Caregiving I am proud to have recently joined the brilliant Client Care Team I have come to know so well.

I am thoroughly enjoying my new role, being out in the community and meeting Clients and Caregivers but also still continuing to deliver excellent care myself.

Home Instead Senior Care Stockport has helped me to fulfil my career ambitions and I am excited to see what the future holds.

Apart from my passion for care I devote my time to my 8-year-old son and my partner. I love spending time with my family and we enjoy breaks away in the rural Devonshire countryside.

Helen Oultram - Front of House Coordinator

Helen Oultram - Front of House Coordinator

Hi, my name is Helen, I recently joined Home Instead as a caregiver after the company was recommended by a close friend who has worked there for 6 years. Everything she told me about the company was positive. The first time I went into the office I felt a part of the team; everyone was so nice and welcoming. 

I have recently taken over the role of Front of House Coordinator to cover while Ellie is on maternity leave. It is a great office to work in everyone, is happy and there is always Caregivers friendly faces popping  in for a chat and telling us about their days with the Clients.

I will still be continuing my role as a Caregiver at weekend as I really enjoy being out with the Clients and I also want to continue studying my NVQ level 2 in Health and Social Care. 

Being a part of the Home Instead care team is amazing and watching how as a team we can change so many of our clients lives and help to make positive changes is rewarding. I am looking forward to continuing both roles with Home Instead and seeing how as a team we can continue to grow. 

Ellie Wych - Front of House

Ellie Wych - Front of House

Hi I am Ellie, and I am thrilled to have joined Home Instead and to be offered the position as Junior Staff Coordinator. Prior to getting this job I was working as an apprentice for another care company, which I left to join Home Instead Senior Care. With Home Instead I felt that I could broaden my skills and abilities through learning in my new role and taking on more responsibilities within the care sector.  Home Instead has always caught my eye when I have been looking at care companies and I have always heard good things about the service that their clients receive and I really wanted to be a part of their team.

I have had experience in care as I have worked for three years in the weekend day care centre for people with dementia and Alzheimer’s, I started off in the kitchen washing pots then I moved on to caring and looking after the clients. I work there one day at the weekend and I love caring for people and I thrive of the feeling I get when I know I have made someone who comes to the centre happy and just made a little difference to their day.

Our CAREGivers

Our CAREGivers

We are very proud to have a priceless team of dedicated, compassionate and reliable CAREGivers, all of whom go above and beyond the call of duty to take care of their clients. They are chosen for their wide ranging and diverse backgrounds and skills. They have good life experience and above all, empathy for vulnerable people in life. These are people who genuinely care about the people we support.

If you think you could fulfill this role, we are always looking for people with these qualities to join our team. Call the Office on 0161 480 0646 and we can talk you through what we can offer you and what you can do for us. Alternatively, email: stockport@homeinstead.co.uk

 

  • UKHCA Registered

I would like to thank all of you for the happiness you brought to my dad, J D over the past year. His visit with R to the WWII Christmas Afternoon Tea was the highlight for him and he never stopped talking about it. He always loved his trips to the pubs and tea rooms, with a lady on his arm and always talked about his day trips out. The world is an empty place without him, but he is with mum now. Without your support and companionship he would have been very lonely. Thank you all from the bottom of my heart, Love SD and family

SD and Family, Marple