Testimonials

Home Instead are a very well organised agency and the quality of their carers are second to none. Home Instead have helped me look after my Mum for several years and I couldn't have done it without them! If you have to use an agency to help care for a loved one, this is the one! I always knew that my Mum was in the best of hands and never had to worry about her safety. ’’

Mr H - Homecare.co.uk

I would recommend this Home to a friend. I like how they make the care suitable for the individual resident's needs.

Mrs H - Homecare.co.uk

I have recommended Home Instead to a neighbour in my flat. Really good flexibility to adapt to her needs.

Mrs C - Homecare.co.uk

I would be more than happy to recommend Home Instead to anyone. This is due to the professional and very caring attitude towards us.

Mrs M - Homecare.co.uk

I have found the Home Instead sevice quite reliable. Professional in their support.

Mrs A - Homecare.co.uk

I have found the care really useful and excellent.

Mr L - Homecare.co.uk

I have been with Home Instead for around a year. The staff are wonderful, polite and helpful. I have had no problems with the service. All the caregivers are always on time and enthusiastic.

Mrs M - Homecare.co.uk

I feel well supported by Home Instead and can get help if I need it.

Mrs W - Homecare.co.uk

They are good, I had another care provider before Home Instead. They only provided half an hour care, Home Instead are very good. I would recommend Home Instead to a friend. I have been with them for years.

Mrs B - Homecare.co.uk 19th March 2015

Service has always been very good. The care givers are very good, they always ask if there's anything else they can do for me.

Mrs M - Homecare.co.uk 23rd April 2015

Excellent service, kind thoughtful and caring staff, which reassures the family that she is being well cared for. Office staff courteous and any issues resolved courteously.

Mrs A - Homecare.co.uk 24th April 2015

The best thing about Home Instead is being able to have regular carers who Mum knows and trusts. Many other companies do not offer this.

Mr. C - Homecare.co.uk

I would recommend Home Instead. The company are skillful at matching carers to meet the needs of my dad who has Alzheimer's disease. They are reliable and clearly communicate with family. The standard of care they provide is very good and they often go the extra mile to resolve what his needs maybe. " The cares are great, and they keep the flat nice and tidy

Francis O. - Homecare.co.uk

I am very satisfied with the service I receive particularly that things are done on time.

Miss H from Southport

The CAREGiver's call here on time and we know who is coming and what they will do

Mrs R from Churchtown

The CAREGiver's are helpful and use a common sense approach to their duties

Mrs M from Birkdale

We find the CAREGiver's very good and although we have a written sheet as to what they need to do, they always ask before they do it, to make sure it is what we want.  That's good; it means they take notice of us.

Mrs S from Aisdale

We had used other agencies before and they always told us what we could have. With Home Instead it's different. They ask us what we want and treat us like the individulas we are

CAREGiver and elderly lady laughing together in the kitchen
Elderly male drinking tea and chatting with CAREgiver