About Home Instead South Manchester & North Trafford
Thanks for taking the time to visit our website.
My name’s Alison Broadhurst and, with my partner, I own and run Home Instead’s office in South Manchester/North Trafford. Our mission is to provide compassionate, non-medical care for our local community, to help older people stay happy and independent in their own homes for as long as possible.
I know that trying to find care for a loved one can be a difficult and emotional experience. For a long time I was worried that I'd never be able to find the kind of care I want for my own family. Then I came across Home Instead – the U.K.’s leading home care service. They changed my idea of what care could be so completely that I decided I wanted to become part of it.
What Makes Home Instead in South Manchester/NorthTrafford Different?
Everything we do is guided by one clear principle – providing the kind of care we’d want for our own family. The key, we believe, is tailoring the service we provide around each individual client’s needs, desires and interests. This means a completely bespoke service - the care each person, and their family, wants - when they want it.
What this consists of depends entirely on the individual. For some, it might be a hand with getting up or preparing meals. For others it might be companionship on trips out or simply a friend to share a cup of tea and a chat with. And this kind of person-centred care can’t rushed, which is why all our visits last at least a minimum of an hour.
The Home Instead approach to care is truly unique – so much so that we were recently awarded the Queen’s Award for Enterprise in recognition of our innovation. While this is a great honour, we were even more delighted with the results of our recent confidential, independently conducted client survey. 100% of our clients said they would recommend us to their family and friends. This is the highest praise we could ever receive and we’re extremely grateful to everyone for this vote of confidence.
CAREGivers Who Care.
This kind of care needs a special kind of person to deliver it. At Home Instead South Manchester/ North Trafford, we only recruit people who share our ideals about what care should be. All our CAREGivers are fully DBS checked and we insist on a minimum of three personal and three professional references - and we follow up on every single one. And then, once we’ve found the right person, we put them through Home Instead’s intensive three day training programme – developed using best practice from around the world.
We’re proud of all our CAREGivers but still believe in finding the right match for each our clients. And we’ll always introduce each of them personally so our clients always know who it is they’ll be spending time with.
Local Knowledge, World-Class Expertise.
Home Instead South Manchester/ North Trafford is a family business, locally owned and run - our offices are just off High Lane in Chorlton. This means we understand our community and the needs of the people living within it.
At the same time we’re part of the Home Instead network - a world-class, award-winning, internationally renowned organisation that’s committed to changing the face of ageing.
We’re here to provide the kind of care we’d want for our own family.
Like many families we dreaded the prospect of putting a loved one into a home. But the good news is that Home Instead can offer an alternative that’s more independent, more dignified and more affordable. And even if all that’s needed is a few hours a week to make life a bit easier or more rewarding, then we can help with that too.
Our number’s 0161 884 0562.
Our frail, elderly father could not remain in his own flat if it weren't for the services provided by Home Instead. Carers are reliable, punctual, caring and responsive. Not only do they take care of dad's meals and medications but they also keep his mind active and report back on his state of health (or otherwise) and allow us to keep our eye on him even though we are not close by.Andrea S (client's daughter)