Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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The South East Northumberland Team

Janice - Operational Support Assistant

Janice - Operational Support Assistant

Janice joined us as a CAREGiver and loved the role tremendously. She continues to carry out a CAREGiving role and combines this with being a valued member of the office team.

Janice undertakes a range of administrative support for our quality assurance processes and generally facilitates the smooth running of the office. Her focus is on ensuring that we are efficient and able to provide high quality services to our clients.

Director - Guy Kirk

Director - Guy Kirk

Guy was a senior manager of social work services and then an academic before becoming a Home Instead Senior Care owner. He saw the need for a high-quality service supporting older people to remain living at home and, having had three children, he understands how difficult it can be for families who juggle work and caring responsibilities. He also knows that the decision to seek care for your loved ones is often an intensely emotional experience. Having positive relationships with people who care for, and spend time with us is crucial for our health and well-being so Guy was attracted by the ethos of Home Instead where the focus is on the building positive, caring relationships with clients - rather than simply focusing on the task to be carried out. Guy’s role is to build links with local communities, looking for opportunities for Home Instead to contribute to the overall well-being of older people and to develop the business side of the operation, including creating jobs in the community and a great culture where all staff are valued and supported.

Care Manager - Carole Kirk

Care Manager - Carole Kirk

I am delighted to be taking up the role of Care Manager at Home Instead South East Northumberland and to be joining such a great team of people. Our CAREGivers are second to none and our services focus on making life better for older people in their own homes.

I was attracted by the ethos of Home Instead because I believe that most people want to remain living at home and our service provides support to enable this to happen. 

Having qualified as a social worker in 1986 and working for over 20 years in Probation I have strong assessment skills and a passion for working with people. My role involves managing the overall delivery of our service and maintaining the high standards that our clients expect from us.  

I am looking forward to working supporting and developing our CAREgivers, creating employment opportunities in our community and building positive relationships with our clients and their families. 

 

Lorraine - Recruitment Co-ordinator

Lorraine - Recruitment Co-ordinator

Lorraine was first attracted to Home Instead in the role of a CAREGiver, she felt that the core values and ethos of the company were exactly what she was looking for to fulfil her passion for helping people.  Having had some personal experience of the help that is needed to look after a loved one at home, Lorraine knew that she would be able to empathise, understand and allay the concerns of family members.

 

Lorraine has now moved into the role of Recruitment Co-ordinator and is helping to maintain the high quality of care and support given to our clients by recruiting exceptional people, she is dedicated to making sure that we employ people who are equally passionate about making a positive difference to another person’s life.

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