Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"For the past year, my elderly mother has received care, twice daily, from a dedicated team at Home Instead Senior Care (South Devon). This support has enabled her to continue living independently and safely in her own..." Fiona W - Daughter of Client
"Home Instead provide a companionship service for my mum and I honestly cannot fault them. From our initial phone call to present day, they have been amazing. Mum's companion is like a breath of fresh air, she is so..." Debbie T - Daughter of Client
"Very pleased with Home Instead Senior Care. Professional/ help introduced to me/ owners very professional. My lady helps with domestic work etc. shopping etc. Hope I do not have to have nursing care but if I do I know..." Pat P - Client

"My carer and his car are things I look forward to. Our trips out are humorous and stimulating. I feel safe and confident with my carer and enjoy stopping for coffee and feeling part of normal life again."

Gerard C - Client

"Home Instead arranged for a lady to visit my mother for 1 hour on a Tuesday, Wednesday and Thursday afternoon. This is first to relieve my mother's partner (& carer) so that he can do some jobs and have some time to himself and secondly to provide female company just for a chat. The lady who visits is lovely, my mother really looks forward to seeing her and enjoys her company. Home Instead did really well to provide just the right person, based on questions asked at the outset."

Stephen T - Son of Client

"Excellent care given at all times.Excellent communication between all parties.Thank you to the manager and our care giver."

Tracy F - Daughter of Client

"My Mother-in-law (M-I-L) required extra care at home following a fall. Home Instead were caring and professional with their help ensuring the care plan was tailor-made but more importantly, matching care givers to my M-I-L's personality. This approach was so important and refreshing. Care was given for personal care and companionship. Home Instead always go the extra mile and this applies to the whole support team."

Jackie C - Daughter in law of Client

"I have really appreciated such a warm and encouraging approach to care, within the training. The whole ethos seems to be on genuine caring and support for all involved within a very supportive team.  "

Theresa L - CAREgiver

"Home Instead Senior Care Paignton came to the rescue in July 15. I had over the years employed (on my Mum's behalf) several Personal Assistants but over time they had moved on to further their careers - although we still have one dedicated P A who has been with us for four years. I was very nervous about going to an Agency as I had heard many horror stories of people turning up late or not turning up at all - amongst other things. I had spent several months trying to find an agency that could "take us on" and then one day someone mentioned "Home Instead" who were just starting up in Torbay. I made contact with them that afternoon and they came to do an assessment that day. I was very impressed with their ethos and that the service they would provide would be tailor-made to suit Mum and I and that it would be truly personalised. They have more than lived up to this by providing lovely, regular, prompt, caring, dedicated, compassionate, well-suited, care-givers who we value enormously. The Director, Manager or Office staff are always available to sort out any queries of changes to care and take their time to ensure that an efficient and effective service is being delivered. We may well pay that little bit extra for the service but it is worth its weight in gold knowing that I and Mum can depend on them totally. As a full-time carer, this is a must - life is stressful enough as it is without the extra worry of "what time are they coming - if at all" or are they in such a rush that they can't deliver that personalised care that every cared for person and their carers deserve. So, in conclusion, a big Thank You to Home Instead for helping me to continue caring for Mum at home in her twilight years - the alternative would have been a Nursing home."

Marilyn R - Daughter of client
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