The South Devon Team
Our brilliant team of CAREGivers come from a wide range of backgrounds and with their varied life experiences, each bring their own character to the care of our Clients. Our CAREGivers are what makes Home Instead an exceptional home care provider, without them we would not be given the awards and recognition we have.
Each CAREGiver is carefully selected for their empathy and compassion and matched individually to the personality and interests of the Clients they assist. By drawing on the CAREGivers compassion and genuine desire to support members of their community, we can assure our clients that they have chosen the right company to provide excellent care.
Pictured are some of the 'Class of April 2016 and May 2016' during their training. You couldn't wish to find kinder people to look after your family or a happier or more friendly group with which to work!
Peter Hughes - Owner
Welcome to Home Instead Senior Care South Devon
I have had a connection with the South West for most of my adult life and for the past eight years we have lived in Galmpton. My family has a strong medical bias. My wife Mercedes is a Pharmacist, my son is in medical school and my daughter also intends to study medicine. Over the last 25+ years I have provided environmental consultancy services to the exacting standards of the oil, mining, energy and shipping industries. This experience and my family’s medical focus, provides me with an excellent background for delivering the leadership and high quality of service at Home Instead.
I became interested in providing care after a poor experience with care for my father. The stress involved in finding the right care company and meeting his needs took a toll on the whole family. I wanted choice and flexibility, a strong ethic of compassion and responsibility, and confidence in the quality of service. I found it in Home Instead Senior Care and decided to open a business in my own community. From our very first meetings with Home Instead it became apparent that the whole ethos of the company is geared towards quality and ‘doing the right thing’. I am proud to be part of Home Instead Senior Care.
When I do get a few moments to myself you might see me running around the lanes, trying to help the dog shed those few extra pounds (ahem!) but on the fine days I hope to be on the water in my small boat – fishing, swimming or sometimes ‘just sitting’. "Believe me, my young friend, there is nothing - absolute nothing - half so much worth doing as simply messing about in boats.” (Kenneth Grahame – The Wind in the Willows)
Mercedes Hughes - Owner
I came to the UK from Cape Town, where I worked in the pharmaceutical industry in quality control, clinical trials, medical writing and lecturing. In the UK I continued my studies specialising in mental health at the John Radcliffe Hospital in Oxford. When we moved to Devon eight years ago with our two children and dog in tow, I managed the pharmacy at Compass House Medical Centre in Brixham for close to five years. I took an opportunity to continue my post-graduate studies at the University of Bath and my work at Torbay Hospital as a Clinical Pharmacist on the Care of the Elderly ward, provided real life evidence on which to base my studies. I am now back in the community and I am a Pharmacist Manager in a well-known local pharmacy. My focus in the business is in training and staff development and I bring all of my healthcare knowledge to maintaining our high standards of care.
As a mother of two, of course my children are the light of my life – but I do like a little bit of interior design, classical music and ballet for enjoyment.
Linda Wileman - Operational Lead
I was born and bred in Torquay, and have never felt the need to move away from this lovely area.
I worked for 28 years in a number of NHS hospitals as a Clinical Cardiac Physiologist. I decided to have a change of focus in life and ‘semi-retire’, which is when I discovered Home Instead.
Initially I worked as a CAREGiver for two years. I have now moved into the office as the Operational Lead, and have come out of retirement. The best part of the job is the difference you make to people lives by helping them to be able to stay in their own homes.
I am married with 3 children, and in any spare time that I have I enjoy gardening and perfecting the art of growing my own produce in tubs. I am also a big football fan, and a staunch supporter of our local team Torquay United. I can often be found on the Pop Side at Plainmoor when the ‘Gulls’ are playing at home.
Gill Elliott - Recruitment Manager
I have been employed within the NHS and Private Healthcare for a most of my working life. I joined the team at Home Instead Senior Care in March 2016 and am proud to be part of an organisation that makes a direct difference to people’s lives.
In my spare time I enjoy meeting up with friends and family and when time permits I love to travel, although my bucket list seems to be growing despite my trips away!
Sky Randall - Operational Support and Office Administrator
When I heard about Home Instead I knew it was a company I’d like to be a part of. Their approach to care is pioneering and their passion for delivering a client-focused service matches mine.
Before joining Home Instead, I worked at Citizens Advice which involved giving advice to the general public on a wide range of matters. I quickly appreciated how rewarding and interesting the work was, and I thrived on the busy and sometimes stressful nature of the work. I worked there for over 2 years, eventually becoming a supervisor of a team of 10 volunteers.
I have also previously worked at Age UK. Here I undertook the Dementia Friend training, and assisted with the ‘Call in Time’ service – a telephone companionship service for the elderly, preventing them from feeling isolated and lonely.
On a personal level, I am interested in Psychology and Criminology and am currently undertaking a BA Honours degree in this through the Open University. This fills up most of my spare time, but when I do manage to find some free time I enjoy spending time with friends and family, watching crime dramas or reading. I’ve lived in Devon for most of my life, but have close family who live in Australia and I enjoy visiting them when I can.
Claire Walton - Deputy Care Manager
I moved to South Devon just 18 months ago and recently got married. Whilst I am new to the area, I am used to and love working in the local community. It has always been extremely important to me to work in a business that sows into the local community, has integrity, honours and respects their staff and has genuine compassion for those they care for. Having worked in both the private and public sector for many years, I felt I wanted a role that enabled me to be out in the community yet also incorporate my business and life skills from the workplace and raising 3 children.
I am passionate about family and have always endeavored to encourage others to be more than they thought possible. My favourite saying is "someone else's ceiling can be our floor". I also love to paint and write. I can often be found at a local beauty spot, painting or writing as my husband fishes for mackerel or bass. I enjoy cooking for family and friends at home, as I love to show good hospitality.
I am pleased to have joined the Home Instead Senior Care team here in South Devon. I am looking forward to working within this lovely community to assist them in what I believe is already an excellent service.
Home Instead provide a companionship service for my mum and I honestly cannot fault them. From our initial phone call to present day, they have been amazing. Mum's companion is like a breath of fresh air, she is so full of life and exactly what mum needs. Not only have they been fantastic with mum but also with me. My husband suffered a cardiac arrest suddenly and when I phoned the office to inform them so they could let mum's carer know, the lady I spoke to was fantastic, so kind and caring. It was just like speaking to a friend. Nothing is too much trouble and you just know you're in good hands.Debbie T - Daughter of Client