Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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The Sheffield South Team

Franchise Owners - Bryn & Jill Evans

Franchise Owners - Bryn & Jill Evans

Bryn & Jill Evans - were one of the first Home Instead Senior Care Offices to open in the UK.  ‘We first opened our offices in July 2006.  At the time we had only 2 employees.  Today we employ over 170 full and part-time employees.  Our aim when we began was to try and make a difference to the quality of care provided to all the individuals we care for. We aim to only employ specially chosen individuals to ensure the best quality of care is delivered. We truly feel that dignity and independence can be one of the most important things to any person who wishes to remain in their own home.  Since we started the business we have provided quality care for over 1000 individuals and when we receive letters of thanks there really is no better feeling’.  Bryn and Jill are happily married and live in Barnsley.

General Manager - Sarah Oldham

General Manager - Sarah Oldham

Sarah Oldham - is General  Manager for Home Instead Senior Care Barnsley and Sheffield. Sarah is also the registered Manager responsible to CQC.  

As General Manager Sarah oversees and manages all 3 franchises.  Sarah is integral in the day to day running and has overall responsibility for driving the business forward by ensuring we continue to provide high quality care in the community and all our targets are met

Sarah joined Home Instead Senior Care in April 2007, and uses patience, honesty & her bubbly personality in all the right ways to make both clients and staff feel at ease. Clients can feel nervous when asking for help, Sarah ensures clients can be confident that Home Instead can fulfil their needs

Sarah also oversees the selection, training and matching of our CAREGivers so each client has the support they desire and that they are aware of our aim which is to help them remain as independent as possible in their own home. Sarah has over 24 years of care experience; there is not a question she can't answer. Her knowledge of the care industry allows her to guide our dedicated team to provide the optimum level of care.

Sarah has recently celebrated a decade at HISC and lives in Sheffield.

Care Manager - Alison Fox

Care Manager - Alison Fox

Alison has previously worked in our North Sheffield office as field support added to a long career in the social care industry. Therefore her knowledge and experience means that she is the perfect person to ensure a smooth transition.

Alison said ‘ I am delighted and excited to be taking over as Care Manager for South Sheffield and I can’t wait to meet all the Clients and Caregivers.’

 

Accounts Manager - Bernice Eggleton

Accounts Manager - Bernice Eggleton

Bernice Eggleton - works directly with Bryn the franchise owner and together they manage the day to day book keeping, accounts and wages. Bernice has a background in accountancy and book keeping and ensures that both clients and CAREGivers queries are answered quickly and efficiently; she is an integral part of the team.

Bernice is originally from South Wales and now lives in Barnsley with her two young children. 

Recruitment and Engagement Manager - Alison Taylor

Recruitment and Engagement Manager - Alison Taylor

I joined Home Instead in 2015 having already worked with Jill & Bryn on various projects in my previous role.  Having worked 20 years in the legal sector I felt a change in direction and a new challenge was just what I needed.  After meeting the rest of the amazing team and learning more about the great work Home Instead do in improving the lives of the elderly, vulnerable and socially isolated in our area, I was sold!

Finding the right CAREGivers to help our clients who have both the heart and patience to care is something I am passionate about.  When recruiting CAREGivers I always think of my own Grandmother and the type of person I would have wanted to help her in her later years.   It is also very important that as a team we support our CAREGivers in the fantastic work they do, not only with regular supervision meetings and training but by ensuring that our door is always open for a cup of tea with a big smile and a listening ear.

Staff Coordinator - Sarah Brunt

Staff Coordinator - Sarah Brunt

Sarah is the staff coordinator for the south sheffield office. Sarah began her Home Instead journey in April 2012 as a CAREGiver for the North Sheffield office. In the summer of 2013 she helped out in HR before becoming Field support for North Sheffield. In February 2016 she joined the South Sheffield Team as staff coordinator.

 “I originally came to work for Home Instead to gain some experience in the care industry, fully expecting to move on after a year or so, but here I am 5 years later. Nothing could have prepared me for the amazing journey I have had so far with Home Instead. It is a wonderful feeling coming to work knowing we are improving the quality of the lives of our clients, and I can’t wait to see where the rest of this journey takes me”

 Sarah lives in sheffield with her family and cat, Popsy and golden labrador, Meg. She is a big Sheffield Steelers fan and enjoys spending time with her family and friends

HR Coordinator - Debbie Cooper 

HR Coordinator - Debbie Cooper 

Debbie Cooper is just the right person to serve as our ‘Director of First Impressions’ and our HR Co-ordinator.

Debbie says, “The way you are first greeted demonstrates our interest and concern for you. It’s a busy office, but your call is our top priority.  I really love working at Home Instead and meeting people who want to make a difference to the lives of vulnerable adults. I ensure all six references are requested and checked on receipt and once trained, I follow up with quarterly supervisions. It’s lovely to see new recruits complete their training before going on to meet their first client as a new and much valued CAREGiver. I’m always there to help and support people when needed”.

Debbie lives in Sheffield with her husband Paul and their rescued Jack Russell Terrier Lucy.

Community Development Officer - Kathy Markwick 

Community Development Officer - Kathy Markwick 

I have recently joined  HISC as a Community Development Officer, having previously worked for HSBC for 34 years.   Although I really enjoyed my time with the Bank, my role did not allow me to play to my strengths.   As a Community Development Officer, I am really looking forward to promoting HISC through numerous contacts which I have made over the years in the South Yorkshire area.  I am now responsible for liaising with professionals and other members of the local community to raise awareness of the services provided by HISC.  I am passionate about helping people  and fully understand how challenging and confusing it can be to find suitable care for a loved one. HISC appealed to me because of its focus on high quality, one to one care. Outside work, I enjoy spending time with my family.  As a member of the Barnsley Rockley Rotary Club, I am hugely involved in many fund-raising/awareness campaigns.  

Trainer - Faye Histon

Trainer - Faye Histon

Faye has worked for the company for over 10 years. She started in 2007 as a CAREGiver and has worked in various roles within the HISC but is now full time trainer.

'I really enjoy my role as trainer, i love meeting new people and all existing CAREGivers. I believe my role is key to ensuring that our new recruit's transition into the CAREGiver role is as smooth as possible, as many of our new CAREGivers have no previous care experience. I totally believe in the ethos of Home Instead Senior Care and love working here.''

Field Support - Elaine Hartley

Field Support - Elaine Hartley

Elaine is one of the Field Support team in Sheffield South. She started working as a CAREGiver for Home Instead in July 2014. Elaine was returning to work as her family were growing up and after researching she liked the idea of minimum call times of 2 hours, enabling a carer to really build a strong trusting relationship with their clients and that this was the place for her to apply her care experience to a different age group.

During 2016 Elaine was promoted to a Senior CAREGiver and November 2016 was offered the Field Support post.

“I am so proud to be working for such a highly reputable care company. My own personal journey with the company has allowed me to rebuild my confidence and I am proud to go home each day knowing I have made a difference and helped to improve the quality of so many people’s lives.”

In the little spare time Elaine has, between bringing up her 3 boys, she enjoys reading, crafting and cake decorating.

Field Support - Reita Green

Field Support - Reita Green

Reita joined HISC in August 2015 and became Field Support Sheffield South in March 2017. Previous to this Reita worked in school and nursery education whilst her children were young. As her children grew into teenagers and as a single mum she decided to supplement her income with care work after seeing an advert in the local church newsletter.

“I mainly enjoy solving problems for our clients, whether unblocking a drain, making phone calls or reassuring them about medication. They are all so lovely and grateful and no two days are the same. Recently my most unusual task was to bathe a tortoise”

In my spare time I enjoy spending time with my extended family, we enjoy getting together for trips and picnics. We recently had afternoon tea on a canal boat cruise in Cheshire. At home I socialise with friends, embarrass my teenage children and enjoy reading and gardening. Weekends can be busy as my significant other lives on the Wirral and is a tri-athlete. Occasionally I join him outdoor swimming for part of his training.

Marketing Assistant - Ollie Muir

Marketing Assistant - Ollie Muir

On 10th July 2017 our new Marketing Assistant Ollie started his year long placement with Home Instead Senior Care Sheffield and Barnsley.

“I am very excited to begin my year working with Home Instead Senior Care. Its very exciting to be working closely with such a fantastic company providing excellent care for people within the community. I look forward to developing my relationship with the office staff, the CAREGivers and our clients, to create the best environment for all to be successful in 2017-18. I hope to further myself and the company by providing my own knowledge on Business and Marketing, to get the best results for the company and our clients."

  • UKHCA Registered

We were so delighted with Home Instead that we used them twice, for my grandmother and also for my father. Both times, Home Instead visited them at home, talked through their needs, likes, dislikes etc and matched the absolutely ideal carer. We had been advised by friends that there was a good chance it would take a while to find someone to help, with loved ones not taking to carers or carers being unsuitable so we were expecting a tricky time. We were so delighted and unbelievably relieved when we met Jo, who helped my grandmother and aunt (who has learning difficulties). She was so kind, understanding and just brilliant with them both. My Dad had suffered with Parkinsons for a while and it had got to the point where he needed a bit more help. Within a matter of days, Paul had been introduced. My Dad really enjoyed his company and appreciated his sensitive approach to what was a very difficult time in his life. It's not easy accepting a stranger into your home and life but both times, Home Instead got it absolutely right, first time. I couldn't recommend them highly enough. Thank you Home Instead!

Claire F - Sheffield