Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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  • UKHCA Registered

A number of years ago, we were discussing care for our elderly parents with Age Concern. They advised that they had heard of a "new" Company in the area, Home Instead, but as yet had no feedback about them. We had a quick browse of the web site and decided to take "a gamble". It was the best gamble we ever took, a winner all round. Initially, our requirements were simple, someone to do a little housework and provide a little companionship. Home instead filled the brief, readily, effectively, professionally and above all, with a smile and a "can do" attitude. Over the many years that we have been using their services, our parents needs have changed, become more complex and demanding. Home Instead have always been ready and able to step up to the mark, demonstrate a wonderfully flexible attitude, offer positive suggestions and deliver what they say they will. It is always amazing how they can react to any emergency to deliver an excellent service 'at the drop of a hat'. Fab-u-lous! Additionally, the people employed by Home Instead are of a high calibre whether Caregivers or the Office Teams. I would and do trust, the lives of our parents with any one of them.!! We know they are in good hands. For example, the Caregivers don't just work to a script, complete a 'to do list' , they are proactive. Our Caregivers not only shop, but also look for tempting items that may stimulate appetite. They are always looking for positive ways to motivate, stimulate and encourage a better quality of life. Above all, Home Instead are not simply a care company, they are FAMILY. I cannot give them a higher endorsement. Mr & Mrs L, Sheffield

Mr & Mrs L, Sheffield