An opportunity to grow with our growing business
Care Quality Co-ordinator
Award winning training, sector-leading support, access to company holiday home
Home Instead is an award winning home care company providing support, companionship and quality care to help people live independently in their own home. All our calls are an hour or longer and for us, it's about personalised care with the clients needs at the centre of everything we do.
You will build and maintain positive relationships with clients and their families and deal with compliance, quality assurance and risk assessment as well as supporting and mentoring CAREGivers to deliver care that is personalised.
You will assist the Care Manager to create, update and audit care plans so they are reflective of care needs, respond and deal with client and CAREGiver queries and support the auditing of daily logs and medication records.
You will need to enjoy being in a team, with lots of challenges and priorities to balance. The role will participate in regular on-call duties which will include an occasional weekend commitment on a rota basis, but the team benefits from a dedicated Weekend Support Co-ordinator.
You will need:
Level 3 NVQ in Health and Social Care or equivalent or willingness to complete this qualification.
A passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
Good communication skills with the ability to build rapport quickly and be confident to use technology to support the delivery of care.
You must have full driving licence and transport.
If you have a passion for caring and the motivation to help us deliver the best care possible, we would love to hear from you.
We encourage applications from all sections of the community. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.