Care that passes the 'Mum test'
Excellent support, enhanced holiday, access to company holiday home
Home Instead Scarborough & Ryedale was launched in 2020. We provide a service that gives older people and their families the choice to stay at home, living as independently as possible. We are a family owned business providing the standard of care and support to older people that you would want for your own family. We're part of a franchise network and we are the sister company of Home Instead York so there's plenty of support for the team at Home Instead Scarborough & Ryedale.
This is a fantastic opportunity for someone passionate about changing the way we care for our elders. The support you will receive will be unparalleled:
- Thorough hand over from interim care manager (before they return to their role in York)
- Training and support from our existing team in York and Home Instead national office
- Weekend support co-ordinator manages out of hours on call from Friday evening to Monday morning
As a Care Manager with Home Instead Scarborough & Ryedale your role will be to ensure that our clients are delighted by the excellent care they receive every day. The Care Manager acts in the best interests of our clients by managing all aspects of the day to day operation of the office.
The Care Manager not only reports to the owner of the local Home Instead office but also to CQC (the Care Quality Commission), ensuring that the correct systems are in place to monitor quality and performance.
Working alongside the franchise owner you will be instrumental in driving the business forward.
This is a challenging and rewarding role, Care Managers must work collaboratively with the franchise owner, clients and our CAREGivers to continuously improve our service.
The Care Manager is one of the first people from Home Instead that a client and their family will meet and so is an ambassador for our brand. They are responsible for building the individual care package for each client and therefore a warm personality and excellent people skills are needed.
It is important that the Care Manager can think creatively about how best to build the service for each individual client so they can continue to live independently at home and keep their social connections in place. We believe that companionship is important to health and wellbeing and so understanding each CAREGiver’s personality is essential so they can be matched to the right client.
To excel in this role you will have a compassionate nature, excellent people and communication skills and be able to lead a team.
You will ideally have a recognised qualification in leading and managing in health and social care (level 4 or level 5) or a willingness to work towards one.
A high level of competency in using Microsoft Office and an ability to learn to use new software and systems is essential.
Home Instead are committed to equal opportunities and welcome a broad diversity of talent to apply.