Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"My mother wouldn't be here if it wasn't for Home Instead Rotherham. Her life is much more Interesting. "
"'We have had excellent service, carers are friendly, punctual and efficient.' " Client's sister - Mrs M S - Rotherham
"[The CAREGivers are] '...very helpful and caring and I feel I dont have to worry when leaving my father in their care.'" Client's daughter - Mrs A C - Rotherham

"'The care my father receives surpasses excellent. CAREGivers are attentive to his needs. I am kept very well informed. In emergency situations staff have gone above and beyond anything that may be expected. I couldn't manage without your exemplary service. Thank you very much.' "

Client's daughter - Mrs L K - Rotherham

"'The care has enabled my father to continue to lead an independent life. As his daughters work full time, this provides us with peace of mind.' "

Client's daughter - Mrs H M - Rotherham

"[The CAREGiver's] '...personal attention is good. You seem important to them. They are respectful.' "

Client Mr B W - Rotherham

"[CAREGiver name] '...is a good listener and is interested in my hobbies.'"

Client Mr BT - Rotherham

"[My aunt's] '...current carer is excellent and achieving more than I anticipated.' "

Client's niece - Ms L B - Rotherham

"[My mother] '... wouldn't be here if it wasn't for Home Instead. Her life is much more interesting.'"

Client's daughter - Mrs M C - Rotherham

"[The Rotherham office team] 'Always answer promptly, mostly know who I am when I say my name, always sort out problems and alert me to possible problems' "

Client's daughter - Mrs N S of Rotherham

"'Home Instead Rotherham have been professional efficient and very pleasant to deal with. Helpful and adaptable to changes we have had to make at times to visits. The lady who did the shopping for our registered blind, extremely deaf, very independent late 90's aunt was outstanding. Visits were looked forward to and enjoyed. Our Aunt and the family liked and more importantly trusted her. The whole staff of Home Instead Rotherham have been caring and excellent to deal with and from our experience we would not hesitate to recommend them to anyone looking for help with care.'"

Client's family - Sandria

"'Excellent communication. They really care. Proactive, thoughtful care that you can rely on and they don't make stupid mistakes. Home Instead Rotherham visit when they say they will and do what they are expected to plus lots more. I cannot fault them and feel like the carers are actually looked after well by the company too. The care of my mother in law is so much less stressful since we relied on Home Instead'"

Client's Daughter - Diana K 

"A year ago I didn't know that this kind of caring service was available so I tell everyone about it all the time now! It's made a real difference to my life as well as Mum's"

Client's Daughter, S. Steelman

"Now our CAREGiver has become a proper friend for my mum who is in the early stages of dementia. I can't be there all the time but I worry a bit less now, knowing that she has more regular company, laughs, and conversation. "

Client's Daughter, S.Steelman

"I got a good feeling about Home Instead during the very first call I ever made. The way the manager listened and responded to me straightaway made me feel this was a really attentive company with a very personalised service."

Client's Daughter, S. Steelman

"The Rotherham CAREGIvers have been so genuine and flexible. It's more than just a job to them and I am still as independent as possible! The service is excellent. I can't fault it. "

Client, Marais

"I am impressed with Home Instead. I really feel you know my father and I can always talk to Care Manager Charlotte about anything. It is good to know that if the family could not get to Dad, due to bad weather for example, we could arrange for a CAREGIver we know to call by."

Client's Daughter, Sylvia

"My CAREGivers are brilliant and I thoroughly enjoy spending time talking to them."

Client, Alice
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